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French Luxury Fashion House - F&B Division - Beauty Expert
Based in Rinascente Duomo, the ideal candidate must have a beautician diploma.
Responsibilities:
- Embody the allure as a fragrance & beauty brand ambassador, communicating the House’s beauty aesthetic and sharing deep knowledge of the brand's history and codes.
- Welcome clients and guide them through an exceptional boutique experience.
- Offer personalized, warm service to each client.
- Nurture clients' dreams and desires for the brand, combining storytelling with a solid understanding of the brand's heritage, modernity, and craftsmanship.
- Be familiar with the brand's digital strategy and market trends, actively contributing to a seamless omnichannel experience.
- Develop and maintain client files to foster loyalty and extend the brand experience beyond the boutique visit.
- Perform make-up flashes and animations with clients.
- Ensure the boutique's proper maintenance according to established standards.
- Contribute to business growth by generating sales and enhancing operational efficiency.
- Participate in morning briefings, providing feedback and suggestions.
- Support back-office operational activities.
- Help develop the business by reaching sales targets, utilizing products, services, and data to recruit and retain clients.
- Follow procedures for smooth boutique operations.
- Prepare qualitative reports for the Boutique Manager.
- Manage client information to enable excellent clienteling.
- Share best practices with the team, demonstrate dynamism, and contribute to collective knowledge and skills.
- Collaborate effectively with team members.
Profile:
- Beautician diploma is mandatory.
- Strong knowledge of the perfume and beauty industry.
- Excellent interpersonal skills and proactive attitude.
- Good listening skills and empathy.
- Problem-solving skills and adaptability to challenges and changes.
- Energetic, motivated, and enthusiastic.
- Ability to engage and inspire through storytelling.
- Team-oriented with a collaborative spirit.