Bartender

Villa Igiea; Palermo; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Villa Igiea is seeking a Bartender who will provide exceptional service, engaging with guests to create personalized experiences. This role involves supporting the bar team, maintaining high standards of cleanliness, and meeting economic targets while complying with safety regulations. The ideal candidate has 3 years of experience, good English proficiency, and A.I.B.E.S. certification.

Servizi

Career growth opportunities within Rocco Forte Hotels

Fixed-term contract according to C.C.N.L. Settore Turismo

Competenze

• 3 years of relevant experience in well-known venues.
• English proficiency at B1/B2 level.
• Evidence of ongoing professional development is a plus.

Mansioni

• Support the team in bar service.
• Maintain cleanliness and tidiness of the bar.
• Have comprehensive knowledge of all bar products.

Conoscenze

Customer Service

Communication

Engagement

Formazione

A.I.B.E.S. certification

Descrizione del lavoro

Villa Igiea reopened in May 2021 after nearly two years of renovation, showcasing contemporary design while preserving its Liberty soul.

The hotel features 100 rooms and suites with views of lush gardens and the Gulf of Palermo. Renowned Chef Fulvio Pierangelini heads the culinary team, shaping the hotel's gastronomic offerings. Guests can enjoy a luxurious Wellness Centre, a fully equipped fitness room, and an exclusive sea-front swimming pool.

Main Purpose

The Bartender provides friendly, attentive, and timely service to create an exceptional and personalized guest experience, encouraging repeat visits.

Reports To

Bar Manager

Key Responsibilities

• Support the team in bar service
• Engage with guests following Rocco Forte Hotels' standards
• Create personalized relationships with guests to anticipate their needs
• Maintain cleanliness and tidiness of the bar
• Manage equipment and supplies
• Contribute to achieving the bar's economic targets
• Have comprehensive knowledge of all bar products
• Comply with health and safety regulations
• Work collaboratively within the department and other hotel departments
• Respect cultural differences and promote inclusiveness

Personal Effectiveness & Communication

• Communicate confidently and clearly
• Ask questions for clarity and listen empathetically
• Accept and utilize constructive feedback
• Engage in ongoing learning and performance dialogue

Business Orientation

• Align personal objectives with departmental and hotel goals
• Follow guidelines and priorities set by management

Technical Skills

• Demonstrate role-specific technical competence
• Seek guest feedback for continuous improvement

Other Requirements

• English proficiency at B1/B2 level
• Minimum 3 years of relevant experience, preferably in well-known venues
• A.I.B.E.S. certification preferred
• Evidence of ongoing professional development is a plus

What We Offer

• Fixed-term contract according to C.C.N.L. Settore Turismo
• Career growth opportunities within Rocco Forte Hotels