BACK OFFICE TAX & CLIENT SUPPORT

Expath Italy SRL; Italia; Presencial; EUR 22.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 hours per week

International environment

Opportunity to develop experience in税/

Descripción de la vacante

Expath Italy SRL is seeking a Back Office Tax & Client Support professional to join an international team in Italy. You will assist Tax Specialists and clients with day-to-day administration, documentation and client support, ensuring timely and accurate handling of cases.

The role requires excellent English, strong organizational skills, and experience in administration or customer support. Milan-based candidates are preferred and a 30-hour work week is offered.

Formación

• Excellent written and spoken English.
• Strong organizational and prioritisation skills.
• Attention to detail and accuracy.
• Excellent communication and teamwork.
• Good knowledge of Microsoft Office.
• Experience in administration or customer support.
• Experience in accounting or tax firm is a plus.
• Based in or around Milan with occasional office in Milan preferred.

Responsabilidades

• Manage daily Client Support communications and requests.
• Follow up on ongoing cases and keep clients updated.
• Support Tax Specialists with the collection and organisation of client documentation.
• Keep client records and CRM information up to date.
• Support invoicing, F24 forms, Intrastat and tax return submissions.
• Assist with onboarding of new clients and related documentation.

Conocimientos

English fluency

Organizational skills

Attention to detail

Communication skills

Teamwork

Herramientas

Microsoft Office

Descripción del empleo

Excellent written and spoken English is essential

Expath specializes in providing tax and administrative services to international clients living in Italy.

We are looking for a Back Office Tax & Client Support professional to join our international team.

You will support our Tax Specialists and clients with day-to-day administrative activities, documentation and customer support.

What you’ll do

• Manage daily Client Support communications and requests
• Follow up on ongoing cases and keep clients updated
• Support Tax Specialists with the collection and organisation of client documentation
• Keep client records and CRM information up to date
• Support administrative activities, including invoicing, F24 forms, Intrastat and tax return submissions
• Assist with the onboarding of new clients and related documentation

What we’re looking for

• Excellent written and spoken English, as all client communication is in English
• Excellent organisational and prioritisation skills
• Strong attention to detail and accuracy
• Excellent communication and teamwork skills
• Good knowledge of Microsoft Office
• Previous experience in administration and/or customer support
• Previous experience in an accounting or tax firm is a plus
• Candidates based in or around Milan and available to occasionally work from our Milan office will be preferred

What we offer

• 30 hours per week - Morning working hours
• International, dynamic and growing environment
• Opportunity to develop your experience in tax, administration and client support

Contract & Compensation

CCNL Studi Professionali, Level IV | RAL (F/T equivalent, prorated according to working hours) €22.000 - €24.000, depending on experience and skills.

Please note that the recruitment process and interviews will be conducted in English.