BACK OFFICE ESTERO_INGLESE - TEDESCO_TIROCINIO

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Client:

Gi Group

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Other

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Job Reference:

264256111371091968033711

Job Views:

3

Posted:

25.04.2025

Expiry Date:

09.06.2025

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Job Description:

Grafton Office is Gi Group's specialization dedicated to enhancing the experience, skills, and potential of candidates in Accounting, Sales, Marketing, HR, Legal, Purchasing, and Office Management.

We are a team of passionate professionals working to guide our candidates towards roles and companies aligned with their skills and expectations.

We are recruiting for a client company in the cosmetics sector for the role of International Sales Back Office Intern.

The selected candidate will join a team of 4 people and will be responsible for contacting clients and suppliers in Italy and abroad, managing the entire customer order process from data entry in the management system to monitoring all phases and deadlines, following company guidelines. Additionally, they will handle invoicing and the issuance of sales-related fiscal documents.

Responsibilities include:

• Back office support, using all contact tools (phone, email, online tools)
• Managing communication flows with clients or potential clients regarding services or products
• Managing and monitoring customer orders and their variations, resolving issues related to products and delivery times
• Coordinating with internal and external resources to ensure proper planning and delivery
• Overseeing commercial correspondence

Knowledge and requirements:

• Excellent relationship, listening, customer orientation, communication, and interpersonal skills
• Fluent in German and English; Spanish is a plus
• Problem-solving skills and orientation
• Good knowledge of management software and Office suite

Additional qualities: accuracy, flexibility, proactivity, empathy, friendliness, customer focus, and ability to work in a team.

Location: Bollate

Working hours: full-time, 8/9-17/18, with one day of remote work expected

Contract: 6+6 months internship with potential for permanent employment

Compensation: €800 net + €6 meal vouchers

Grafton is the global brand for professional recruitment within Gi Group Holding, Italy's leading multinational employment agency, offering HR services and consulting globally. The offer is addressed to all genders, respecting D.Lgs. n. 198/2006 and Legislative Decrees n. 215 and 216 of 2003 on equal treatment.

Candidates are invited to read the privacy policy at https://it.grafton.com/it/privacy-candidati in accordance with Articles 13 and 14 of EU Regulation 679/2016 (Min. Authorization of 15/04/2014, Prot. N: 39/4903).