Back Office Customer Executive Job Description

MEKAP; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company is looking for a Back Office Executive in Milan to assist the General Manager with various administrative and commercial duties. Responsibilities include managing office inventory, greeting clients, and providing customer support. The ideal candidate will be customer-oriented, possess excellent communication skills in English and Italian, and be prepared to tackle a range of tasks in a fast-paced environment. This role offers an exciting opportunity to grow with a young, international startup.

Competenze

• Experience in office management preferred.
• Ability to work as part of a team and respond quickly to management requests.
• Language skills in English and Italian essential, with Russian or German as a plus.

Mansioni

• Greeting clients and visitors, managing office inventory.
• Assisting and coordinating with the sales team, processing company receipts.
• Serving customers and maintaining customer records.

Conoscenze

Customer service oriented

Excellent verbal communication

Excellent written communication

Problem solving

Multi-tasking

Analyzing information

Formazione

University / college degree

Strumenti

Office software

Descrizione del lavoro

We are looking to hire back office executive to join our team. As a back office executive, you will be direct reporting to General Manager, and assisting him with various administrative and commercial duties.

This includes data management, project processing, market research, data analysis, finances, administrative and customer service.

To ensure success as a back office customer executive, you could have extensive experience in office management, the ability to work as part of a team, and the ability to respond quickly to requests from management. Ultimately, a top-class back office executive works quickly and efficiently to provide reliable support for management and the front office team.

Back Office Customer Executive Responsibilities :

• Greeting clients and visitors, prepare meeting room, answer phone calls and provide requested info
• Managing office inventory
• Assisting and coordinating with the sales team
• Organizing staff meetings and updating calendars
• Processing company receipts, invoices, and bills (with external company)
• Assisting and supporting management.
• Serving customer by providing product and service information and resolving product and service problems
• Opening customer account information
• Maintaining customer records by updating account information

Back Office Customer Service Qualifications / Skills :

• Customer service oriented
• Excellent verbal and written communication skills(English and Italian, Russian or German language a plus)
• Quality focus
• Problem solving
• Resolving conflict
• Analyzing information
• Multi-tasking

Education, Experience, and Licensing Requirements :

• University / college degree is an asset
• Familiarity with office software and phone systems a plus
• Previous experience preferred but not essential

Life at Element Hub Milan

You will join a fast-growing, young international start up.

You'll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people are building the business.

If you jump on board, we can guarantee it won't be an easy ride, but it will be an exciting experience in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects.

Contractual Status

The remuneration will be commensurate with actual experience in the role.

Please send your CV with photo.