BACK OFFICE COMMERCIALE ITALIA | MODA

TN Italy; Padova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated professional for their Customer Care Office. This role involves managing customer data, preparing offers, and ensuring smooth order processing. The ideal candidate will have a background in customer service, excellent communication skills, and a good command of Excel. Join a dynamic team in the textile sector, where your contributions will enhance customer satisfaction and support business growth. This permanent position offers a chance to thrive in a supportive environment focused on professional development and team collaboration.

Competenze

• 1-2 years experience in Customer Service or similar roles.
• Good knowledge of Microsoft Office, especially Excel.

Mansioni

• Data entry of customer records and order management.
• Support in preparing commercial offers and monitoring orders.

Conoscenze

Customer Service

Data Entry

Excel

Communication Skills

Empathy

Formazione

High School Diploma

Bachelor's Degree (preferred)

Strumenti

Navision

Microsoft Office

Descrizione del lavoro

Padua, Italy

Link HR Professional Solutions is seeking a professional for a role in the Customer Care Office of a company operating in the textile sector, with a strong international focus, to strengthen the team.

Responsibilities:

1. Data entry of customer records;
2. Support in preparing commercial offers;
3. Order entry into the management system (Navision) and sending order confirmations;
4. Monitoring order progress;
5. Managing correspondence (phone and email) with clients;
6. Participating in industry trade fairs;
7. Providing occasional support to the Administration area in debt management.

Requirements:

• Previous experience of 1-2 years in roles such as Customer Service Specialist, Back Office Commercial, or similar;
• Good knowledge of Office package (especially Excel) and familiarity with IT systems;
• Preferably, a decent knowledge of the English language;
• Interest in training, empathy, accuracy, and relationship orientation.

Work Location: Province of Padua

About Link HR Professional Solutions: Specializes in recruiting and selecting highly qualified professionals in Middle and Top Management segments. Our team comprises experienced professionals and consultants with specific skills developed within organizations. Our areas of expertise include: Marketing & Communication, Sales & Account Management, Human Resources, General Services, Research & Development, Technical & Engineering, Production & Quality, Purchasing & Logistics, Accounting & Controlling, Finance & Legal, Information Communication Technology.

The search is open to all genders (D.lgs. n. 198/2006). Candidates are encouraged to read the privacy policy on the Link HR website (GDPR - Regulation EU 2016/679). Link HR Professional Solutions is a brand of Link HR S.r.l. (Ministerial authorization no. 136.30-07-2019).

Sector: Textile/Apparel Industry

Type of Employment: Permanent contract