BACK OFFICE CATEGORIA PROTETTA

JR Italy; Varese; Ibrido; EUR 26.000; Tempo pieno

Descrizione del lavoro

An innovative digital tech company is looking for a Back Office Support professional to join their dynamic Sales Operations Team. This role is essential for ensuring client satisfaction and service compliance. You will be responsible for verifying service agreements, managing client profiles, and providing top-notch support to executive clients. With a full-time schedule and the flexibility of remote work after an initial onboarding period, this position offers a great work-life balance. If you have strong organizational skills and a positive attitude, this opportunity is perfect for you!

Competenze

• At least 6 months of experience in administrative roles.
• Proficiency in using IT tools and effective communication management.

Mansioni

• Verifying service compliance with contractual terms using Salesforce.
• Activating and monitoring client profiles via Microsoft Excel.

Conoscenze

Interpersonal Skills

Communication Skills

Organizational Skills

Attention to Detail

IT Tools Proficiency

Formazione

Diploma or Three-Year Certification

Strumenti

Salesforce

Microsoft Excel

Descrizione del lavoro

Job Description: Back Office Support - Categoria Protetta

We are seeking a Back Office Support for a Digital Tech Company specializing in web and mobile products, located in Milano. This role supports the Sales Operations Team, assisting commercial teams with client interaction and ensuring proper activation of purchased services.

The main responsibilities include:

1. Verifying service compliance with contractual terms using Salesforce or similar software.
2. Activating and monitoring client profiles via Microsoft Excel.
3. Providing support and assistance to executive clients.

Requirements:

• Diploma or three-year certification.
• At least 6 months of previous experience in administrative roles (secretary, data entry, reception, etc.).
• Excellent interpersonal, communication, and organizational skills, with a positive, flexible attitude and attention to detail.
• Proficiency in using IT tools.
• Effective communication management.

Location and Working Hours:

Milano, zona Farini. Full-time, Monday to Friday, with the possibility of remote work one day a week after the initial two months in-office.

Contract Offer:

Direct employment with a fixed-term or indefinite contract, based on experience. CCNL commercio. RAL 26K.

Additional Information:

This opportunity is exclusively for candidates belonging to the protected categories under L.68/99, art. 1.

*Grafton Office is a specialization of Gi Group Spa, authorized by the Ministry of Labour and Social Policies (Aut. Min. 26/11/2004 PROT. 1101 - SG).

The offer complies with Legislative Decree no. 198/2006 and subsequent amendments, as well as Legislative Decrees no. 215 and 216 of 2003 regarding equal treatment.

Candidates are encouraged to read the privacy policy under articles 13 and 14 of EU Reg. 679/2016 at www.gigroup.it/privacy-candidati.