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A digital healthcare startup in Italy is seeking a skilled Audiologist to provide exceptional fitting services and personalized customer care. This role involves guiding patients through the hearing aid fitting process, conducting audiological tests, and building lasting relationships with clients. The ideal candidate will possess strong communication skills in Italian and English and have a passion for new healthcare technologies. Join a mission-driven team committed to improving patients' lives through cutting-edge solutions.
Help people hear life’s best moments again. Join a
fast-growing, innovative startup
in the digital healthcare sector, transforming how hearing care is delivered.
Auzen
provides direct online access to advanced hearing aids and professional
remote fitting services , all at
highly competitive prices .
We are seeking a
patient-focused, skilled, and motivated Audiologist
play a key operational role
in our mission in the
Italian market , delivering outstanding fitting experiences and personalized customer care.
Key Responsibilities
Deliver exceptional fitting services : Guide patients through the entire hearing aid fitting process, from initial assessment to precise remote adjustments, ensuring optimal comfort and performance. Provide personalized support : Listen actively, address individual needs, and ensure patients feel confident and satisfied with their hearing solution. Educate and advise : Explain hearing loss conditions, available hearing aid technologies, and help patients choose the most suitable option. Conduct and interpret audiological tests : Perform remote diagnostics, verification, and validation to guarantee the highest quality results. Build lasting relationships : Offer proactive follow-ups, troubleshoot issues, and provide ongoing support to maximize patient satisfaction and loyalty. Document with precision : Maintain detailed patient records, progress reports, and clinical service documentation. Stay ahead in innovation : Evaluate and compare the latest audiometry tools, hearing aids, and fitting techniques to continuously improve service quality.
Requirements
Certified Audiologist. Proven expertise in hearing aid
fitting
and patient care. Strong problem-solving skills with a compassionate approach. Excellent communication skills in
Italian
full professional proficiency, C2 or equivalent) and
English
professional working proficiency). Tech-savvy
and comfortable working with new digital tools, software platforms, and connected devices. Demonstrated ability to manage multiple cases with accuracy and attention to detail. Passion for adopting new healthcare technologies and tools. Additional European languages (especially German, Spanish, French) are a plus.
Why Join Auzen?
Make a
real impact
in patients’ lives through world-class fitting and customer service. Work with
cutting-edge hearing technology
in a flexible, remote role. Be part of an
international, mission-driven team
shaping the future of audiology. Enjoy a
dynamic startup environment
with opportunities for professional growth.
Apply now
Send your CV and a short motivation letter to
Equal Opportunity Statement : Auzen is an equal opportunity employer. We welcome applications from all qualified candidates, regardless of gender, age, disability, ethnicity, religion, or sexual orientation.