Athens-Based Italian Social Media Moderator with Relocation

Next Job Abroad; Milano; In loco; EUR 20.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Health insurance

Language courses

International team

Training and onboarding

Descrizione del lavoro

Next Job Abroad is seeking an Italian-speaking Social Media Content Moderator to join a growing Athens-based team. This on-site role involves reviewing and moderating content to ensure safety and quality for a global platform.

You will enforce policies, handle user inquiries via chat, email or phone, and contribute to a positive online experience while benefiting from relocation support and a competitive salary. Fluency in Italian and strong English are required.

Competenze

• Fluent Italian (spoken & written) is required.
• Very good English is required.
• High attention to detail and ability to handle sensitive content.
• Excellent communication and problem-solving skills are essential.
• Comfortable using Windows OS, internet tools and MS Office.
• Ability to work independently and as part of a team.
• Professional judgment and ability to separate personal opinions from policies.
• Previous experience in content moderation, social media or customer support is a plus.

Mansioni

• Review and categorize social media content based on internal guidelines.
• Ensure content complies with platform policies and quality standards.
• Make balanced and objective decisions to support a safe online community.
• Help create a positive user experience for individuals and businesses.
• Apply content policies consistently and accurately.
• Assist users via chat, email or phone (depending on project needs).
• Identify workflow inefficiencies and suggest improvements.
• Follow internal procedures and moderation guidelines.

Conoscenze

Italian language

English language

Attention to detail

Communication skills

Problem-solving

Teamwork

Proactive mindset

Experience in moderation or customer**

Strumenti

Windows OS

MS Office

Descrizione del lavoro

Next Job Abroad is seeking an Italian-speaking Social Media Content Moderator to join a growing Athens-based team. This on-site role involves reviewing and moderating content to ensure safety and quality for a global platform.

You will enforce policies, handle user inquiries via chat, email or phone, and contribute to a positive online experience while benefiting from relocation support and a competitive salary. Fluency in Italian and strong English are required.