Associate Service Sales Engineer

Grundfos; Albareto; Hybrid; EUR 33,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Parental support

Volunteering leave

Job summary

Grundfos in Italy is seeking an Associate Service Sales Engineer who combines technical know‑how with commercial acumen, supporting customers with tailored service solutions and driving aftermarket sales for pumps and water technology.

You will identify service opportunities, prepare proposals including maintenance agreements and upgrades, collaborate with service engineers to scope solutions and quotations, and nurture long‑term relationships to maximize equipment performance and lifecycle

Qualifications

• Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related technical field.
• 1-3 years of experience in a technical sales, service, or application engineering role.
• Strong communication and presentation skills with the ability to explain technical concepts to diverse audiences.

Responsibilities

• Identify and develop service sales opportunities by engaging with customers to understand their operational needs and challenges.
• Prepare and present tailored service proposals including maintenance agreements, retrofits, and upgrade solutions.
• Collaborate with service engineers and technical teams to scope solutions and ensure accurate, competitive quotations.
• Build and maintain strong customer relationships through regular site visits, follow-ups, and proactive outreach.
• Support senior service sales engineers in managing key accounts and complex service projects.

Skills

Technical sales

Communication skills

Presentation skills

Education

Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related technical field

Job description

Are you passionate about combining technical expertise with commercial acumen to help customers get the most out of their pump and water technology solutions? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.

As our newAssociate Service Sales Engineer, you'll be supporting customers with tailored service solutions and driving aftermarket sales that maximize equipment performance and lifecycle value.

What you will be doing

As a key part of the Service Sales team, you'll create impact by building trusted customer relationships and delivering service solutions that reduce downtime, optimize efficiency, and extend the life of critical water infrastructure.

Your main responsibilities include:

• Identify and develop service sales opportunities by engaging with customers to understand their operational needs and challenges
• Prepare and present tailored service proposals including maintenance agreements, retrofits, and upgrade solutions
• Collaborate with service engineers and technical teams to scope solutions and ensure accurate, competitive quotations
• Build and maintain strong customer relationships through regular site visits, follow-ups, and proactive outreach
• Support senior service sales engineers in managing key accounts and complex service projects

What makes you a great fit

Above all, you're a technically minded, commercially curious professional with strong interpersonal skills and a drive to deliver value-adding service solutions. We'd also imagine that you are/have:

• Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related technical field
• 1-3 years of experience in a technical sales, service, or application engineering role
• Strong communication and presentation skills with the ability to explain technical concepts to diverse audiences

It's a plus if you also:

• Experience with pumps, rotating equipment, or water technology applications
• Familiarity with service agreements, aftermarket sales, or lifecycle cost analysis
• Knowledge of industrial or building services HVAC/water systems

Why you'll love working here

Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering.
• On-demand training and structured development programmes to support your growth.

What we offer

In line with Italian pay transparency regulations, we are pleased to provide key information about the employment package: National Collective Labour Agreement (CCNL): Metalmeccanica Industria

The indicative gross annual salary for this role ranges between €33.271,00 and €49.790,00 depending on the candidate’s experience, skills, profile, and market benchmarks. We also offer a competitive total rewards package, which may include bonus schemes, incentives, and company benefits aligned with the responsibilities and objectives of the role.

Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.

Workplace: Hybrid (office and home-working)

Job Location: Albareto (BLU 3), Parma, Italy

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.