Assistant Store Manager, Milan

Buscojobs; Emilia-Romagna; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global luxury house is seeking an Assistant Store Manager for their Milan location. The role emphasizes exceptional customer service, leadership in team development, and adherence to health and safety standards. Ideal candidates should possess retail leadership experience, fluency in Italian and English, and a strong grasp of the luxury market dynamics.

Competenze

• 3+ years of retail leadership experience required.
• Fluency in Italian and English is mandatory.
• Strong familiarity with luxury market and retail KPIs.

Mansioni

• Lead and develop the retail team to achieve business objectives.
• Analyze sales and inventory metrics for improved performance.
• Ensure compliance with health, safety, and operational standards.

Conoscenze

Customer Service

Team Building

Inventory Control

Multi-tasking

Strumenti

Office Suite

Descrizione del lavoro

AMIRI is looking for a talented Assistant Store Manager for its upcoming store in Milan! This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following :

• Exceptional Customer Service
• Commitment to Employee Development & Team building
• Health & Safety Compliance
• Inventory Control
• Detail-Oriented in-Store Operations

Working alongside and reporting to the Store Manager, the ASM will be a strong and charismatic leader who thrives building relationships with both internal and external parties. The ASM will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Our ideal ASM knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may be!

Duties of the ASM at AMIRI include, but are not limited to :

• Maintain an active and participatory role on the selling floor, working with and developing the team.
• Analyze store metrics – including sales, inventory levels, drop schedules, etc.
• Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
• Initiate or attend daily team meetings to communicate current business trends and relevant updates.Motivate the team each day!
• Provide accurate and detailed reports to relevant parties.
• Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
• Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
• Monitor the monthly Client Management database and reporting.
• Keen understanding of relevant retail KPIs.
• Participate in team evaluations / check-ins / reviews.Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
• Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
• Promote a polished, professional, and positive work environment that fosters integrity & transparency.
• Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
• Provide meaningful support across all departments to facilitate community events / product launches / etc.

Knowledge, Skills, and Ability Requirements :

• 3+ years progressively responsible retail leadership experience.
• Fluency in Italian / English is required.
• Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
• Experience leading retail teams in a fast-paced environment.
• Demonstrated ability to foster a customer-service focused environment.
• Ability to multi-task with ease.
• Proficiency with the full Office platform.
• Brand awareness highly preferred.

Who We Are :

Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand’s intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast skate and music culture.

The brand’s trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week, a robust international wholesale business, and a growing retail Flagship footprint. The brand's first stand-alone boutique opened on Rodeo Drive in 2020, and AMIRI has since expanded to twenty storefronts in key cities including New York, Miami, Las Vegas, Dallas, Chicago, Tokyo, and Dubai.

AMIRI’s culture and contemporary vision prioritizes quality, creativity, and innovation in every facet of the business. Founder and Creative Director Mike Amiri continues to safeguard and shape the artistic vision of the brand and design studio.

As the brand’s presence expands globally and is one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is looking for visionary individuals with a creative and entrepreneurial mindset to join our team!

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