Assistant Store Manager (Fixed-term)

FERRAGAMO; Bologna; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand is seeking a passionate team member for its new store in Fidenza, Italy. The role emphasizes creating exceptional client experiences and fostering team growth. Proficiency in Italian and English is required. Join a committed team where you can innovate and redefine luxury fashion together.

Competenze

• Passion for client experience in luxury settings.
• Proficiency in Italian and English required.
• Innovative thinking to create value for clients.

Mansioni

• Support colleagues in creating magical client experiences.
• Assist the Store Manager in driving store strategy and sales.
• Mentor team members and foster growth.

Conoscenze

Client experience knowledge

Storytelling skills

Effective communication

Descrizione del lavoro

At Ferragamo, we're more than just building a brand; we're redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued, all with an unwavering passion for Italian craftsmanship.

Joining us means becoming part of an inspiring and engaging spirit. In each of our stores around the world, passionate, positive, and empathetic colleagues create lasting impressions. Together, we drive excellence and innovation, taking responsibility for our decisions. We win together with passion, thinking and succeeding as one team.

Let’s evolve iconic fashion and create the next exciting chapter!

You will join us in our new store in Fidenza, Italy.

Role Expectations

• Undertake work with integrity, leading by example in all situations.
• Take action and ownership to ensure a magical client experience.
• Be a leader, nurturer, and natural connector with a passion for helping others grow.
• Communicate effectively with personal care and empathy, handling colleagues and clients.

The Job

• Support colleagues to create magical moments for clients through handcrafted experiences.
• Foster growth and build authentic bonds with colleagues by listening with respect and inclusion.
• Act as a liaison on the sales floor between colleagues and the store manager to drive team objectives.
• Mentor team members by sharing insights, reflections, and experiences.

Essentials

• Passion for the client experience with in-depth knowledge of luxury client needs and expectations.
• Master storytelling and communication skills, listening and asking the right questions.
• Prioritize employee and client relationships, empowering team members with autonomy.
• Think innovatively to create value and magic for clients.

Support and Development

• Assist the Store Manager in driving store strategy and achieving sales goals.
• Contribute to business plans that enhance sales across categories and client segments.
• Provide excellent, specialized customer service to develop loyal relationships.
• Model sales excellence and self-leadership by actively participating and problem-solving.
• Engage with the wider community to inspire a cohesive, energetic, and innovative team environment.
• Build relationships that foster a sense of belonging and a positive mindset.

Languages

Proficiency in Italian and English is required; additional languages are advantageous.

Position

Full Time, Fixed-term contract

Our DEI Commitment

At Ferragamo, we value diversity and inclusivity in all its forms. We are committed to creating a workplace that respects and celebrates differences and welcome applications from all candidates regardless of background.