Assistant Retail Manager

Hard Rock Cafe; Roma; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading company in the hospitality sector seeks a Retail Operations Manager in Rome. The candidate will focus on driving business profitability while ensuring a positive experience for employees and guests. Key responsibilities include managing staff, increasing market share, and coordinating operational efforts across departments.

Competenze

• Proven managerial success in a fast-paced environment.
• Ability to make high-quality and complex decisions.

Mansioni

• Direct retail operations ensuring financial profitability.
• Provide positive employee life cycle and maintain guest satisfaction.
• Grow the business through innovative strategies.

Conoscenze

Leadership

Communication

Decision Making

Technical Skills

Fluency in English

Formazione

Relevant educational qualifications

Descrizione del lavoro

Location: IT-ROME

Posted Date: 2/9/2024 6:15 AM (posted 1 year ago)

Overview

This individual will direct retail operations while ensuring that the business maximizes its potential. They will be responsible for the financial results of the department as well as the development and retention of human capital.

Responsibilities

• Provide a positive employee life cycle for all staff members during their tenure with Hard Rock.
• Ensure an authentic guest experience by maintaining an inviting retail environment, proper inventory, and excellent service.
• Operate a financially profitable retail business.
• Grow the business through innovative sales and marketing strategies.
• Coordinate operations between departments.
• Coach and document employee performance to maintain high standards.
• Present a professional image to employees, guests, clients, owners, and investors.
• Support guest satisfaction at client functions and events, promoting future business.
• Increase market share by promoting the company and participating in local events.
• Build positive relationships within the business and social community.
• Work as a team to exceed guest expectations.
• Maintain low staff turnover and high morale.
• Operate ethically to protect Hard Rock's image.
• Utilize programs aimed at environmental sustainability.

This job description reflects the essential functions; additional tasks may be assigned.

Qualifications

Experience, Education, and Certifications

• Proven managerial success in a fast-paced environment, with the ability to advance the business financially while focusing on human capital.
• Ability to make high-quality and complex decisions.
• Relevant educational qualifications are required.

Skills

• Strong leadership qualities and technical skills to drive success.
• Adherence to health, safety, and food safety regulations.
• Excellent communication, listening, speaking, reading, and writing skills.
• Ability to understand and use technical language effectively.
• Proficiency in presenting information to individuals and groups.
• Fluency in English is required; multilingual abilities are a plus.

Physical Demands

• Managers should be able to perform job functions with reasonable accommodations.