Assistant Executive Housekeeper/ Manager Housekeeping

Hilton Worldwide, Inc.; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prestigious hospitality company seeks an Assistant Executive Housekeeper for their Rome location. The role involves managing housekeeping operations, ensuring excellent service, and leading a team to meet high standards of guest satisfaction. Ideal candidates are experienced in supervision within the hotel sector and possess strong leadership and communication skills.

Competenze

• Experience in hotel/leisure/retail sector in supervisory or managerial role.
• Strong commercial awareness and cost control skills.
• Basic proficiency with computers and Microsoft Office.

Mansioni

• Overseeing Housekeeping/Laundry operations.
• Managing budgets, stock, and schedules effectively.
• Supporting communication within the hotel and with external partners.

Conoscenze

Leadership

Communication

Commercial Awareness

Cost Control

Customer Service

Health and Safety Standards Knowledge

Formazione

High School Diploma or Equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Job Description - Assistant Executive Housekeeper/ Manager Housekeeping (HOT0BQ3J)

Job Number:

HOT0BQ3J

Work Location:

Hilton Rome Eur La Lama, Viale Europa 287, Rome

An Assistant Executive Housekeeper supports all Housekeeping and Laundry operations, including the development of team members, to provide an exceptional guest experience.

What will I be doing?

As an Assistant Executive Housekeeper, you will assist in overseeing housekeeping operations to ensure an excellent guest and member experience. Your responsibilities include:

• Overseeing Housekeeping/Laundry operations
• Managing budgets, stock, and schedules effectively
• Supporting departmental targets, policies, and procedures
• Maintaining high standards in all areas of Housekeeping and Laundry
• Performing inspections and reporting issues
• Implementing policies, including Health and Safety
• Monitoring team performance and training
• Ensuring team knowledge of room categories and amenities
• Supporting communication within the hotel and with external partners
• Managing staffing levels and training
• Deputising for the Executive Housekeeper when needed
• Providing excellent guest service and supporting other departments

What are we looking for?

The ideal candidate should have:

• Experience in hotel/leisure/retail sector in a supervisory or managerial role
• High school diploma or equivalent
• Strong commercial awareness and cost control skills
• Basic proficiency with computers and Microsoft Office
• Excellent leadership and communication skills
• Commitment to high customer service standards
• Ability to work under pressure and flexible in work situations
• Knowledge of Workplace, Health, Safety, and Hygiene standards

Preferred additional skills include familiarity with Property Management Systems, department management experience, and high IT proficiency.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company known for its luxurious hotels, resorts, and service excellence. Our mission is to create remarkable hospitality experiences worldwide, with our team members at the core of our success.