Area Visual Manager

H&M; Lombardia; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Staff discount 25%

Meal vouchers (€6)

Fondo Est health coverage

Onboarding and training

Growth & Development opportunities

HIP incentive program

Job summary

H&M Group in Milan is seeking an Area Visual Merchandiser to create inspiring, brand-consistent store environments across multiple locations. You will apply global Visual Merchandising guidelines, coordinate layouts, and support store openings and refurbishments to drive commercial performance.

You will train in-store visual teams, collaborate with Store Managers and Sales Market partners, monitor fashion trends, and translate brand guidelines into local solutions.

Responsibilities

• Drive excellent visual and commercial execution across multiple stores, with the goal of optimizing customer experience and sales performance.
• Ensure the implementation of global Visual Merchandising guidelines, seasonal updates, and standards defined in the Commercial Handbook.
• Train and develop in-store Visual teams, strengthening their capabilities and promoting consistency in execution.
• Support commercial planning and collaborate with store teams to deliver impactful campaigns and effective local commercial activities.
• Plan and optimize Visual Merchandising activities, including layouts, styling, store presentations, and product sample coordination.
• Support new store openings, refurbishments, and visual maintenance projects across your assigned area.
• Monitor fashion trends, customer expectations, and competitor activity to ensure stores remain commercially relevant and inspiring.
• Collaborate with Sales Market stakeholders to maintain brand standards and ensure aligned, consistent execution across all stores.

Job description

WHAT YOU'LL DO
As an Area Visual Merchandiser, you will play a key role in creating an inspiring, engaging, and commercially competitive customer experience across multiple stores by applying visual standards and driving commercial excellence. Working closely with Store Managers, Visual teams, and Sales Market partners, you will contribute to the implementation of commercial concepts, the development of team capabilities, and the achievement of sales targets, ensuring a consistent brand presentation throughout your area of responsibility. You will:

• Drive excellent visual and commercial execution across multiple stores, with the goal of optimizing customer experience and sales performance.
• Ensure the implementation of global Visual Merchandising guidelines, seasonal updates, and standards defined in the Commercial Handbook.
• Train and develop in-store Visual teams, strengthening their capabilities and promoting consistency in execution.
• Support commercial planning and collaborate with store teams to deliver impactful campaigns and effective local commercial activities.
• Plan and optimize Visual Merchandising activities, including layouts, styling, store presentations, and product sample coordination.
• Support new store openings, refurbishments, and visual maintenance projects across your assigned area.
• Monitor fashion trends, customer expectations, and competitor activity to ensure stores remain commercially relevant and inspiring.
• Collaborate with Sales Market stakeholders to maintain brand standards and ensure aligned, consistent execution across all stores.

WHO YOU'LL WORK WITH
You will work closely with Store Managers, in-store Visual teams, Area teams, and Sales Market partners across Commercial, Sales, and Operations functions to ensure strong, consistent, and aligned visual execution throughout your assigned stores.

WHO YOU ARE
We are looking for someone who is passionate about fashion and demonstrates strong capabilities in the following areas:

• Creating visually inspiring and commercially competitive retail environments.
• Using your Visual Merchandising expertise, styling skills, and knowledge of fashion trends to support commercial performance.
• Training, coaching, and developing Visual teams to deliver consistent execution and an excellent customer experience.
• Translating global brand guidelines into effective and relevant solutions for the stores within your area of responsibility.
• Managing multiple priorities, projects, and activities simultaneously through strong organizational and planning skills.
• Collaborating with diverse teams and stakeholders to ensure high-quality and aligned execution.
• Supporting store development activities such as new openings, refurbishments, and seasonal campaign implementations.
• Maintaining high visual presentation standards and promoting the responsible use of Visual Merchandising materials.

In addition, you are able to:

• Work independently in a fast-paced, dynamic retail environment with a strong focus on commercial results.
• Apply a structured, data-driven approach to prioritization and execution.
• Influence stakeholders, provide clear direction, and foster collaboration across stores and teams.

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to make fashion accessible to everyone, and our customers are at the heart of every decision we make. We are thousands of passionate and talented colleagues, united by our shared culture and values. Together, we use our scale, strength, and knowledge to drive the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a dynamic, inclusive, and welcoming company. The workplace experience our colleagues help create every day has also been recognized through awards such as:

• Top 10 Diversity Brand Index Italy.

We offer competitive benefits, flexible working conditions, and global development opportunities:

• 25% staff discount across all H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• H&M Incentive Program (HIP) - a global incentive plan that rewards long-term commitment and dedication.
• Meal vouchers worth €6 for each working day of at least 6 hours.
• Access to the company benefits portal, featuring more than 1,500 discounts on products and services for wellbeing and everyday life.
• Fondo Est - supplementary healthcare coverage provided under the Italian Retail Collective Agreement for eligible permanent employees.
• Dedicated onboarding and training to support your successful start and development within the company.
• Growth & Development - At H&M, we invest in talent through continuous learning and structured development opportunities such as training programs, e-learning, Talent Days, Skill Seminars, and regular development dialogues. We believe professional growth is an essential part of the employee experience.

JOIN US
Our uniqueness comes from the combination of many elements: an inclusive and collaborative culture, strong values, and real opportunities for growth. Above all, it is our people who make the difference and shape who we are. Take the next step in your career with us. Your journey starts here.

ADDITIONAL INFORMATIONThe gross annual salary (RAL) for this position starts from € 45'000,00. The final offer will be determined based on professional experience, skills, and specific qualifications.

This is a full-time, permanent role. This position is offered on a local contract based in our Support Office Milan - Via Turati 9.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter to your application.

**To help us manage the high volume of applications for this role, we use a skills-based assessment as part of our recruitment process. As part of your application, you will be asked to complete an assessment designed to evaluate skills relevant to the position. Your responses will be evaluated using predefined criteria established by H&M Group, ensuring a fair and consistent assessment process for all candidates. After completing the assessment, you will have the opportunity to provide feedback and ask any questions you may have.

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