Area Manager (They/He/She)

Experteer Italy; Italia; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative firm is seeking a dynamic Operations Manager to drive growth in Milan. In this role, you will take full responsibility for the food and quick commerce business, strategizing for long-term success while fostering close relationships with local partners. You will thrive in an agile environment, utilizing your critical thinking and persuasive skills to navigate challenges. This position offers a unique opportunity to make a significant impact in a rapidly growing marketplace, with a commitment to diversity and inclusion at its core.

Servizi

Equity Plan

Private Health Insurance

Monthly Glovo Credit

Extra Time Off

Work from Home Flexibility

Enhanced Parental Leave

Online Therapy Benefits

Competenze

• 4+ years in Operations, Account Management, or Business Development.
• Ability to find smart solutions to complex challenges.

Mansioni

• Own the food and quick commerce business in assigned cities.
• Establish relationships with local partners and enhance profitability.

Conoscenze

Operations Management

Account Management

Business Development

Critical Thinking

Persuasion

Fluency in Italian

Proficiency in English

Descrizione del lavoro

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers, and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

ð Our culture and strong values.

ðª Our career development philosophy.

ð Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Build and develop the assigned cities in your reference area. This position is based in Milan and requires travelling (up to 30%).

THE JOURNEY

• Have full responsibility and own 360º the food and quick commerce business of cities in the assigned area: define and pursue a long-term strategy in terms of growth, promotions, advertisement, and fleet+partner Operations - influencing colleagues on main available levers to move the needle
• Establish and maintain a very close relationship with Local Heroes in the city
• Grasp the objectives and hurdles of partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Be informed, get involved and make things happen with a doer attitude

WHAT YOU WILL BRING TO THE RIDE

• 4+ years in Operations and/or Account Management and/or core business development (startups, top consulting firms or top tech companies)
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You're extremely agile and thrive in ambiguous environments
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
• Fluent in Italian and proficiency in English
• An empathetic, inclusive, and curious attitude across the business and the industry

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts, don't let it stop you; we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• ð An enticing equity plan that lets you own a piece of the action.
• ðª Top-notch private health insurance to keep you at your peak.
• ð Monthly Glovo credit to satisfy your cravings!
• ð️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• ðª Enhanced parental leave, and office-based nursery.
• ð§Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds — all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!