Arabic Language Expert - Qa Specialist

Mercor; Lazio; A distancia; EUR 20.000 - 22.000; A tiempo parcial

Descripción de la vacante

Mercor is seeking an Arabic expert for a remote contract engagement. The role involves completing test calls and QA reviews to evaluate agent performance, with feedback to improve conversation quality and user experience.

Start immediately, work remotely, and contribute to ongoing evaluation efforts. The position offers flexible hours totaling 1-2 hours of work.

Formación

• Prior data annotation experience.
• Able to place calls to an EU, UK, or US phone number.
• Ability to make clear phone calls with good audio quality.
• Available to start immediately.

Responsabilidades

• Complete 10 test calls with the CX agent, following the prompts and scenarios provided.
• Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
• Provide clear written feedback on conversation flow and user experience.
• Work independently to ensure high-quality evaluations and feedback.

Conocimientos

Data annotation experience

Descripción del empleo

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Arabic expert
Type: Contract
Compensation: $16-$18/hour
Location: Remote
Duration: 1-2 hours total

Role Responsibilities

• Complete 10 test calls with the CX agent, following the prompts and scenarios provided.
• Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
• Provide clear written feedback on conversation flow and user experience.
• Work independently to ensure high-quality evaluations and feedback.

Qualifications

Must-Have

• Prior data annotation experience.
• Able to place calls to an EU, UK, or US phone number.
• Ability to make clear phone calls with good audio quality.
• Available to start immediately.

Start Date

• Immediate

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [e-mail]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.