AR Billing Specialist

At Keywords Studios we are using our passion for games, technology and media to create a global services platform for the video games industry and beyond. Our aim is to become the “go to” provider of technical services across a variety of service lines.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In doing so we empower our clients to remain lean and agile and to focus on creating the most engaging experiences.

Keywords Studios is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. See www.keywordsstudios.com for further information.

Role Overview

We are seeking a detail-oriented and proactive Accounts Receivable (AR) Billing Specialist, fluent in English and Italian, to join our finance team. The ideal candidate will be responsible for accurate and timely billing, ensuring efficient collection of payments for our services. This role requires a strong understanding of billing processes, excellent communication skills, and the ability to work independently in a fast-paced environment.

Duties and Responsibilities

• Prepare and issue accurate and timely invoices to clients, adhering to specific contractual agreements and project milestones. This includes handling complex billing arrangements and diverse currencies.
• Review and verify billing data for completeness and accuracy, proactively resolving any discrepancies or inconsistencies. This often involves coordinating with project managers and producers.
• Generate and distribute billing statements, reports, and other financial documents.
• Process payments.
• Maintain meticulous records of all billing activities, including invoices, payments, adjustments, and client communication.
• Respond promptly and professionally to client inquiries regarding billing issues, providing exceptional customer service and fostering strong client relationships.
• Collaborate effectively with internal departments (e.g., project management, production, sales) to resolve billing discrepancies, address client concerns, and ensure smooth project completion.
• Assist with month-end closing activities related to billing and accounts receivable.
• Identify and implement process improvements to streamline billing procedures, enhance efficiency, and minimize errors.
• Contribute to special projects and initiatives as required.

Technical Skills

• High school diploma or equivalent is the minimum requirement.
• 3-5 years of proven experience in billing, accounts receivable, or a similar role, ideally within a fast-paced, project-driven environment.
• Good understanding of billing processes, procedures, and best practices.
• Experience with various accounting software and ERP systems is desirable. Experience with Oracle Netsuite would be a significant advantage.
• Excellent data entry and analytical skills, with a keen eye for detail and a commitment to accuracy.
• Proficiency in Microsoft Excel and other data analysis tools.

Behavioural Skills

• Organized and results driven
• Strong team player and problem solver
• Passionate and proactive