Application Consultant - Campania/Puglia

myGwork - LGBTQ+ Business Community; Mugnano di Napoli; Remoto; EUR 40.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading biotechnology firm seeks an Application Consultant for the Naples area. The role offers technical applications support and training for clients while promoting a product portfolio. Candidates should possess strong communication skills and a scientific background, with proficiency in Italian and English. This full-time position allows for remote work, blending field presence with client engagement.

Competenze

• Full professional proficiency in Italian and a good command of English.
• Proven ability to analyze complex situations and implement effective solutions.

Mansioni

• Provide application support and in-field troubleshooting.
• Deliver pre-sales technical support and customer-facing technical visits.
• Support customer relationships and ensure satisfaction.

Conoscenze

Commercial awareness

Excellent communication skills

Problem-solving skills

Teamwork skills

Formazione

Educational background in scientific disciplines

Descrizione del lavoro

Overview

Leica Biosystems' mission is to advance cancer diagnostics and improve lives. The Application Consultant is responsible for delivering first-class technical applications support and training, performing demonstrations of Leica Biosystems instruments and reagents, and promoting and selling the LBS product portfolio. The objective is to support customers throughout the journey while growing core reagent and product sales through market intelligence. The role provides applications support and training of Leica Biosystems instruments to customers in the defined territory, ensuring maximum product uptime through optimization of reagents and systems, and retaining customers to generate reagent order intake. The role works with the local Leica Biosystems team to provide optimal customer support, tender responses, sales growth, and margin protection, and aims to increase market share through effective promotion and selling efforts and defending achieved market share against competition.

This is a full-time, permanent position, part of the Field Applications team based in the Naples area, with a fully remote work arrangement. The role requires approximately 50% field presence. You will be part of the Italian Application Consultant team and report to the SEM Advanced Staining & Application Consultant Manager, responsible for application support in the Campania-Puglia area, with occasional travel to other Italian regions as needed.

If you thrive in a dynamic, cross-functional, and supportive environment and want to help build a world-class field application organization, read on.

Key Responsibilities

• Provide application support, with commercial awareness, to customers as required including in-field troubleshooting of application problems and diagnosing rudimentary hardware and software failures
• In collaboration with the local Leica Biosystems team, provide on-site pre-sales technical support to drive high-value sales opportunities, including customer-facing technical visits and instrument demonstrations
• Support the development of strong customer relationships and ensure continued satisfaction and loyalty
• Provide qualified support to the Customer Care and Tender Office in the preparation of technical documentation and the precise coding of IVDR-compliant products for inclusion in healthcare tenders within the assigned territory

Essential Requirements

• Commercial awareness
• Excellent communication skills, including the ability to deliver presentations and conduct training sessions for diverse audiences
• Educational background in scientific disciplines
• Full professional proficiency in Italian and a good command of English
• Proven problem-solving skills, with the ability to analyze complex situations and implement effective solutions
• Strong teamwork skills, with the ability to collaborate effectively in cross-functional and multicultural environments

Preferred Qualifications

• Previous experience in multinational companies
• Familiarity with pathology laboratory environments

Leica Biosystems supports flexible, remote working arrangements for eligible roles. This position is eligible for remote work; additional information will be provided during the interview process. Join our team to help accelerate the real-life impact of tomorrow's science and technology.

For more information, visit www.danaher.com.