APAC Regional Services Senior Specialist-Process Excellence

Campari Group; Lombardia; On-site; AUD 120,000 - 150,000; Full time

Job summary

Campari Group seeks a Regional Services Senior Specialist APAC to drive cross-country transformation, ensure end-to-end process performance for compliance and accounting, and harmonize practices with the global Services model. You will partner with local entities and BPO to deliver efficient transactional processes.

You will leverage data to identify drivers, lead improvements, run training, and act as main contact for in-market companies, supporting the Regional Services Director in

Qualifications

• Proven experience on process re-engineering and digitalization projects.
• Ability to manage transformation projects with deadlines.
• Familiar with complex and multicultural organizations.
• Fluent English is mandatory; a regional second/third language is recommended.

Responsibilities

• Support the execution of global Services model deployment at local level and approve local deviations.
• Ensure process compliance, track SLA/OLA, and address deviations with root-cause analysis.
• Collaborate with local organizations to identify continuous improvement opportunities.
• Ensure finance process consistency for data quality and consolidation with group deadlines.
• Reinforce relationships among local entities and Services/BPO; manage escalations.
• Govern local compliance activities and deploy controls and reconciliations.
• Run training for new processes, tools, and procedures within the region.

Skills

Process re-engineering

Digitalization projects

Transformation projects management

Multicultural organization experience

Data analytics / dashboards

Compliance & accounting matters

Education

University Degree in Economics/Business Administration or Engineering

Experience in multi-function and multi-cultural organizations

Tools

SAP (On Premises & Public Cloud /BPC knowledge)

Microsoft Power BI

Process Data Mining

STIBO

MS Office

Job description

Campari Group seeks a Regional Services Senior Specialist APAC to drive cross-country transformation, ensure end-to-end process performance for compliance and accounting, and harmonize practices with the global Services model. You will partner with local entities and BPO to deliver efficient transactional processes.

You will leverage data to identify drivers, lead improvements, run training, and act as main contact for in-market companies, supporting the Regional Services Director in