AOG Technician - Bedford, MASS (BED)

Flexjet; Lazio; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated AOG Support Specialist to provide critical 24/7 support during maintenance events. The role involves coordinating tooling, managing customer relationships, and ensuring compliance with regulatory standards. This position requires strong organizational skills and the ability to thrive in a fast-paced environment. If you have a passion for aviation and a commitment to excellent service, this opportunity is perfect for you. Join a team that values professionalism and customer satisfaction while making a significant impact in the aviation industry.

Competenze

• FAA Airframe and Powerplant certification required with 3+ years of experience.
• Strong planning and organizational skills are essential.

Mansioni

• Provide 24/7 support during AOG maintenance events.
• Coordinate necessary tooling and maintain customer relationships.

Conoscenze

Team Coordination

Customer Relationship Management

Planning Skills

Organizational Skills

Communication Skills

Formazione

High School Diploma or Equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Current job opportunities are posted here as they become available.

Responsibilities:

• Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.
• Central point of contact for customer during the AOG maintenance event.
• Responsible for coordinating and organizing the necessary tooling for maintenance event.
• Coordinate with the support center on project status.
• Coordinate with support center for any travel arrangements that are required.
• Maintain mobile vehicle, interior and exterior appearance.
• Ensure the team follows all company policies (i.e. professionalism, proper attire).
• Maintain an accurate account of the work so that the work orders may be processed quickly and accurately.
• Ensure all work is accomplished within the requirements of the Repair Station Manual.
• Coordinate with the Quality Department to ensure regulatory compliance.
• Provide immediate response to any AOG call at all times while on shift.
• Manage all expenses and expense reports, working with local Business Administrator on reporting/billing to work orders and providing accounting with monthly reports as required.
• Maintain and grow customer relationships, when possible reach out to customers while offsite at another location.

Requirements:

• FAA Airframe and Powerplant required (3+ years)
• High school graduate or equivalent.
• Must possess a valid driver's license.
• Ability to work in a fast-paced, team environment and effectively coordinate with multiple departments.
• Planning and organizational skills necessary.
• Proficiency in Microsoft Office, computer/technology skills.