Analytical Account Manager

ABB Schweiz AG; Sesto San Giovanni; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

ABB is seeking an Analytical Account Manager to enhance customer satisfaction and profitability through effective account management. This role involves developing strategies, coordinating sales efforts, and contributing insights on market trends. Candidates should possess a strong sales background and technical expertise, with the ability to thrive in a dynamic environment.

Competenze

• 3+ years experience in sales and customer account management.
• Proven expertise in sales strategies.
• Fluent in Italian and English.

Mansioni

• Developing, implementing, and managing the account strategy.
• Leading sales initiatives and setting targets.
• Monitoring competitors’ activities.

Conoscenze

Sales

Analytical skills

Communication

Leadership

Formazione

Degree in Engineering or related technical field

Strumenti

Salesforce (SFDC)

Descrizione del lavoro

Analytical Account Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade

13

This position reports to

Account Manager

Your role and responsibilities

In this role, you will have the opportunity to develop, implement, and manage the account strategy focused on share of wallet growth, profitability, and customer satisfaction. Your daily activities will include coordinating sales efforts, monitoring current projects, and resolving specific customer issues. You will also contribute insights on market price trends and tendencies.

Key responsibilities include:

1. Leading the development and execution of the account plan and growth initiatives for Statements of Work.
2. Understanding key business drivers and emerging risks (such as sustainability, digitalization, cybersecurity) affecting the global customer’s business, and translating these into impacts and opportunities for ABB.
3. Participating in the formulation of sales strategies and developing both short-term and long-term business plans for the customer.
4. Setting sales targets, providing input on market pricing, monitoring competitors’ activities, and ensuring appropriate response strategies are in place.

Join a dynamic team where you can thrive and make a significant impact.

Qualifications for the role

• Proven expertise in managing customer accounts and sales strategies.
• Minimum of 3 years’ experience in sales.
• Strong knowledge of CRM and sales tools; experience with Salesforce (SFDC) is a plus.
• Exceptional analytical, sales, communication, and leadership skills.
• Degree in Engineering or a related technical field is advantageous.
• Fluent in Italian and English.

More about us

The Measurement & Analytics Division is a leading manufacturer and supplier of smart instrumentation and analyzers, driving industrial digital transformation. Our portfolio includes gas and liquid analyzers, process variable instrumentation, force measurement solutions, and advanced digital solutions for device management, health checks, and predictive maintenance. We serve industries such as oil and gas, chemicals, water and wastewater, power, hydrogen, batteries, and marine. Our mission is to optimize industrial processes through data collection and analysis, supporting environmental sustainability and operational efficiency.

We value diversity and encourage applicants from all backgrounds. Apply today for your next career move with ABB. Visit www.abb.com to learn more about our global impact. #MyABBStory

For further information: Gaia Pinto, Talent Partner