Amadeus LSS Administrator (Logon and Security Server)

Air Dolomiti Spa; Verona; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Ein etabliertes Unternehmen sucht einen motivierten Amadeus LSS Administrator, um das ICT-Team in Verona zu verstärken. In dieser spannenden Rolle sind Sie verantwortlich für die Anpassung und Einrichtung der Amadeus-Plattform, die Koordination von Projekten und die Unterstützung der Benutzererfahrung. Das Unternehmen bietet ein dynamisches Umfeld, in dem Ihre Fähigkeiten zur Problemlösung und Ihre Kommunikationsfähigkeiten geschätzt werden. Wenn Sie eine Leidenschaft für Kundenservice und Technologie haben, könnte diese Position genau das Richtige für Sie sein.

Competenze

• Starke Kenntnisse im Umgang mit Amadeus GDS und Kundenserviceprozessen.
• Fähigkeit zur selbständigen Arbeit und zur Zusammenarbeit im multikulturellen Team.

Mansioni

• Einrichten und Anpassen der Amadeus-Plattform für Benutzer.
• Koordination von Projekten und externen Anbietern im Zusammenhang mit Amadeus.

Conoscenze

Amadeus GDS

Customer Experience Journey

Problem Solving

Organizational Skills

Communication Skills

Formazione

High School Diploma

Bachelor in Computer Sciences

Master in Computer Sciences

Descrizione del lavoro

Social network you want to login/join with:

Amadeus LSS Administrator (Logon and Security Server), Italia/Verona

Location:

Verona, Italy

Job Category:

Other

EU work permit required:

Yes

Job Reference:

232671517

Job Views:

5

Posted:

14.02.2025

Expiry Date:

31.03.2025

Job Description:

We are seeking a motivated person with a strong Amadeus GDS expertise for the position of Amadeus LSS Administrator (Logon and Security Server) to join our ICT team in Verona Villafranca.
Type of contract: permanent

Responsibilities and main functions:

• Setup and customizing aspects of Amadeus platform (Login and Office IDs creation and rule setup).
• Handling of ACSP (Amadeus Customer Service Points): workorders, incidents, change requests and change proposal.
• Focal point for all projects where an Amadeus function or interface is required.
• Support for other Amadeus LSS Group functions.
• Coordination of different departments when involved in shared projects.
• Coordination with external providers or Airlines for Amadeus related projects.
• Analysis of departments needs and implementation of Amadeus functions in order to optimize the internal user experience.

Technical qualifications and personal qualities:

• High school diploma (Bachelor or Master Degree in Computer Sciences will be considered a plus).
• Strong familiarity with the Amadeus GDS.
• Strong knowledge of processes related to the Customer Experience Journey.
• Excellent knowledge of Italian and English both written and spoken; knowledge of German will be considered a plus.
• Excellent personal organization and ability to work independently as well as within a multicultural team.
• Good communicational skills and problem solving attitude.