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Tangoo is seeking an AI Business Effectiveness Engineer to enhance operational flow across the company. In this hands-on role, you will design, build, and ship AI-based tools that empower teams, transforming manual work into efficient workflows.
This position requires strong engineering skills, strategic prioritization, and the ability to lead people through changes in working practices. Tangoo offers growth opportunities and a chance to work with cutting-edge technologies in a fast-growing environment.
At Tangoo, our purpose is to push the boundaries of programmatic excellence by fusing smart technology with human ingenuity, so that we turn complexity into clarity, drive sustainable growth for our partners, and foster an environment where every Tangooer fulfills their potential.
Our culture is driven by four core principles that represent our values in action:
We're looking for an AI Business Effectiveness Engineer. This is a hands-on engineering role with real ownership. You'll embed yourself with teams across the company, map how work genuinely happens, and design, build, and ship AI-agent-based tools, improved pipelines, and internal platforms that increase Flow. You will own them end-to-end, from the first process map through production, monitoring, and continuous improvement.
You’ll also set the standard for how AI is adopted here: the governance that keeps our data secure, and the enablement that makes every Tangooer genuinely capable with these tools. You’ll need to be compelling and convincing to ensure we have company-wide alignment, and you will need to demonstrate our principle, Reroute Keep Going, in abundance.
In summary, this role is about never settling - it's about finding ways to do more, faster, and better. It is about watching hours of someone's manual work disappear into a workflow that just runs, freeing them up to spend more time and energy on the things that delight our customers.
To increase operational flow across the business and make every individual and team measurably more effective. You will build AI directly into how the company works at every level and opportunity, helping Tangoo do things better and faster, and empowering team members to focus on the activities that really move the needle on achieving their roadmap outcomes.
You will obsessively seek out the manual, repetitive, friction-heavy work that is hiding inside existing processes, then develop and implement robust plans to replace them with intelligent, reliable, more effective solutions that people genuinely and gratefully rely upon. You will also set the high standard for how AI is perceived, adopted, governed, and used across the business.
This role is as much about people as it is about technology and processes. You will need to lead people positively and professionally through a change in their working practices.