Adoption and Change Specialist

Nestlé SA; Milano; Ibrido; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A global food and beverage leader is seeking an Adoption & Change Specialist to join their Digital Employee Experience team. The role involves leading change management initiatives across Europe, developing strategies to ensure employee adoption of new technologies, and enhancing user engagement. Candidates should have 3–5 years of experience in change management, a degree in a relevant field, and strong communication skills. Enjoy a hybrid working model and opportunities for professional growth.

Servizi

Dynamic international work environment

Flexibility and work-life balance

Opportunities for growth and learning

Competenze

• 3–5 years in change management or adoption roles, preferably in IT.
• Familiarity with change frameworks like Prosci/ADKAR.
• Fluency in English; additional languages are a plus.

Mansioni

• Lead change management activities for IT projects in Europe.
• Develop change strategies and training programs.
• Monitor adoption metrics and improve user experiences.

Conoscenze

Change management

Stakeholder management

Data analysis

Agile methodologies

Communication

User engagement

Formazione

Bachelor's or Master's degree in relevant field

Strumenti

Canva

Descrizione del lavoro

• Permanent contract
• Full-time work and on-site with flexibility to work from home
• Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Communication, or related field (or equivalent experience)
• 3–5 years in change management or adoption roles, ideally in IT or technology environments

About the Role

Join our Digital Employee Experience team and help shape the future of work at Nestlé. As an Adoption & Change Specialist, you’ll drive change management initiatives across Zone Europe, ensuring employees embrace new technologies and ways of working. From Artificial Intelligence to next-generation productivity tools, you’ll play a key role in enabling adoption and delivering measurable business impact.

What You’ll Do

• Lead adoption and change management activities for IT and digital transformation projects across European markets.
• Develop and execute change strategies, communication plans, and training programs to maximize user engagement.
• Partner with stakeholders to assess change impacts, manage resistance, and build champions networks.
• Monitor adoption metrics and provide insights to improve user experience and project outcomes.

What We’re Looking For

• Education: Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Communication, Information Technology or related field (or equivalent experience).
• Experience: 3–5 years in change management or adoption roles, ideally in IT or technology environments.
• Familiarity with change frameworks (e.g., Prosci/ADKAR) and agile ways of working.
• Data‑driven mindset; ability to analyse adoption/support data and recommend improvements.
• Experience creating enablement assets (e.g., Canva, short videos) is a plus.
• Strong communication and stakeholder management skills in a multicultural environment.
• Fluent in English; additional European languages are a plus.

Why Join Us

• Work in a dynamic, international hub driving cutting-edge digital initiatives.
• Hybrid working model with flexibility and work-life balance.
• Opportunities for growth, learning, and impact at scale.

Application Instructions

Ready to make an impact?

Apply now and help us shape the digital future of Nestlé employees across Europe.