Administrative Assistant (Property)

PHP Management Services; Napoli; In loco; EUR 25.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading property management company is seeking an On-Site Administrative Assistant in Napoli. The role involves supporting the community association's daily operations through effective communication, office management, and record-keeping. Ideal candidates are organized professionals with strong multitasking and communication skills.

Servizi

Health benefits

Dental benefits

401(k) options

Professional development opportunities

Competenze

• 1 year in property management or office administration experience preferred.
• Proficient in MS Office Suite.
• Ability to maintain confidentiality.

Mansioni

• Answer incoming calls and assist callers.
• Prepare and dispatch work orders, maintain records.
• Coordinate application processes for new residents.

Conoscenze

Communication

Organizational

Multitasking

Confidentiality

Formazione

High School / GED or equivalent

Strumenti

MS Office Suite

Descrizione del lavoro

Precedent Hospitality and Property Management is a full-service property management company dedicated to providing personalized service to high-end properties and communities. We strive to offer specialized attention and customization to each client, unlike many national companies that expect communities to conform to standard management systems.

We are seeking a detail-oriented On-Site Administrative Assistant to work closely with the Licensed Community Association Manager (LCAM), Board of Directors, and community members. This role is perfect for an organized professional with excellent communication skills and a proactive attitude.

Responsibilities :

• Communication :
• Answer incoming calls, assist callers, and forward messages to LCAM, board members, or maintenance staff as necessary.
• Greet and assist guests in the management office, ensuring a positive experience.
• Provide support to legal counsel and real estate agents as instructed by the LCAM.
• Work Orders and Records :
• Prepare and dispatch work orders based on service requests, and maintain the computerized work order system.
• Type and manage violation letters, organize unit owner files, and handle correspondence.
• Maintain records for the gate entry system, serving as the system administrator.
• Coordinate application processes for new residents, provide welcome packages, and assist in new owner orientation.
• Meeting Support :
• Attend Board of Directors meetings as required, take minutes, and submit for review by the LCAM.
• Prepare notices for meetings under LCAM supervision and coordinate mass mailings for the Association.
• Office Management :
• Order office supplies, process incoming mail, and manage invoices with LCAM approval.
• Maintain up-to-date emergency contact information and update the Association’s Information Sheet.
• Provide change of address information for residents.
• Coordinate with vendors, contractors, and other service providers as authorized by the Board and LCAM.

This position plays a crucial role in supporting the daily operations of the community association, ensuring smooth communication, accurate record-keeping, and efficient administrative processes.

Qualifications :

• Previous experience in administrative roles or property management is preferred.
• Proficient in MS Office Suite and comfortable working with computerized systems.
• Ability to work independently.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information.

Education and Experience :

• High School / GED or equivalent.
• 1 year in property management experience or office administration experience (preferred).

Physical Requirements :

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

At Precedent Hospitality and Property Management, we are proud to offer competitive salary commensurate with experience, a comprehensive benefits package, including health, dental, and 401(k) options, Professional development opportunities, and a collaborative and inclusive work environment.

Precedent Hospitality and Property Management is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination and promotes diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of all our employees, fostering an environment where everyone feels valued, respected, and empowered. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by applicable laws and regulations. Precedent Hospitality and Property Management complies with all applicable federal, state, and local laws governing nondiscrimination in employment.

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