Administrative Assistant

Staccato; Firenze; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A leading company in firearm manufacturing based in Florence is seeking a highly organized part-time Administrative Assistant. This role is pivotal in enhancing customer experience through administrative tasks and community outreach, supporting various events and logistics. Ideal candidates are customer-focused individuals with strong organizational skills and experience in a related environment.

Servizi

Health insurance

401(k) plan

Paid vacation

Employee discounts on products

Competenze

• 1+ years of customer service experience in hospitality preferred.
• Ability to multitask in an active environment with outstanding interpersonal skills.
• Knowledge of firearms is a plus.

Mansioni

• Coordinate workplace services and organize on-site events.
• Provide administrative support for internal projects.
• Assist with customer orders and payment processing.

Conoscenze

Organizational skills

Customer service experience

Interpersonal skills

Attention to detail

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Salesforce

Descrizione del lavoro

THE COMPANY

Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 platform—the World’s Best Shooting Pistols—Staccato manufactures its handguns and ammunition in America at their headquarters in Florence, TX. The Staccato 2011 has been approved for on- or off-duty carry by over 1,600 U.S. law enforcement agencies in just five years, including elite teams such as U.S. Marshals Special Operations Group, the Texas Rangers and Miami Dade Special Response Team. With a spirit of American ingenuity and commitment to its family of owners, Staccato guarantees its guns for life, and guarantees supply of its 9mm ammunition to subscribers of its ammo service. Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day.

Description

THE COMPANY

Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 platform—the World’s Best Shooting Pistols—Staccato manufactures its handguns and ammunition in America at their headquarters in Florence, TX. The Staccato 2011 has been approved for on- or off-duty carry by over 1,600 U.S. law enforcement agencies in just five years, including elite teams such as U.S. Marshals Special Operations Group, the Texas Rangers and Miami Dade Special Response Team. With a spirit of American ingenuity and commitment to its family of owners, Staccato guarantees its guns for life, and guarantees supply of its 9mm ammunition to subscribers of its ammo service. Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day.

Staccato was ranked one of the Fastest Growing Private Companies in the Southwest by Inc. Over 25% of our team members are veterans and 100% are patriots. We strive relentlessly to achieve our best every day and are focused on continuous improvement and progress in everything we do.

THE MISSION

We protect freedom. We proudly build high-performance pistols for all heroes who protect and embody American freedoms.

THE POSITION

We’re looking for a highly organized and proactive part-time Administrative Assistant to join our Customer Experience Team. This role plays a critical part in supporting the team’s initiatives to ensure every Staccato customer feels welcomed, valued, and part of our growing community.You will be responsible for a range of administrative functions that directly impact the customer journ ey and internal operations. This includes supporting community outreach efforts, managing event logistics, and assisting with internal projects—all contributing to an exceptional Staccato experience.

Key Job Duties & Responsibilities

• Coordinate various workplace services and help organize on-site events, meetings, and team business activities.
• Provide administrative support for internal projects and cross-functional initiatives.
• Support Staccato’s community outreach and donation programs.
• Assist with customer orders, payment processing, and related follow-up.
• Monitor and manage office and event supply inventory.
• Provide logistical and hands-on support for both onsite and offsite events.
• Manage shipping and receiving tasks related to customer gifts, supplies, and events.
• Help execute defined customer experience touchpoints (emails, mailers, calls, etc.).
• Assist in delivering surprise-and-delight moments to customers and partners.
• Process and track expense reports and invoices accurately and on time.
• Support budget tracking and reconciliation for department initiatives.
  
  

Requirements

QUALIFICATIONS

• High school diploma or equivalent is required.
• 1+ years of customer service experience with a background in hospitality is preferred.
• Strong organizational skills and ability to multitask in an active environment.
• Outstanding interpersonal skills and empathetic demeanor; able to relate to and work with people well inside and outside the Company.
• Strong organizational skills with an inquisitive mindset and attention to detail
• Good understanding of personal computers and Microsoft Office programs (especially Excel, Word, Powerpoint and Outlook)
• Salesforce and/or CRM experience preferred and experienced with data and customer order entry.
• General comfort learning new software systems as necessary to accomplish goals.
• Proven ability to be adaptable and prioritize competing demands that will provide the highest customer service and response level.
• Innovative and solution-minded, Customer Obsessed attitude
• Knowledge of firearms is a plus.
  
  

Compensation And Benefits

We offer a competitive and attractive package of compensation and benefits, including health insurance, 401(k) plan, paid vacation, and holidays. In addition, as a Staccato team member, you enjoy discounts on Staccato products.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

• Tipo di impiego

  Part-time

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