Adjoint(e) administratif(ve) / de co-paiement bilingue- Opportunités Future / Bilingual Adminis[...]

Innomar Strategies; Lombardia; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a dedicated Administrative Assistant to support its mission of improving health outcomes. In this role, you will perform essential administrative tasks, manage copayment requests, and coordinate with various departments to ensure efficiency. Your bilingual skills in English and French will be crucial in maintaining communication with diverse teams and clients. Join a forward-thinking organization where your contributions will directly impact the lives of people and animals. If you thrive in a dynamic environment and are passionate about making a difference, this opportunity is perfect for you!

Competenze

• 3-5 years of experience in an administrative role within a pharmaceutical setting.
• Proficient in Microsoft Office Suite applications.
• Ability to work independently and as part of a team.

Mansioni

• Perform general administrative tasks and maintain filing systems.
• Process copayment requests and liaise with program managers.
• Compile information from various sources to generate reports.

Conoscenze

Bilingual (English & French)

Microsoft Office Suite

Communication Skills

Organizational Skills

Analytical Skills

Problem-Solving Skills

Formazione

Post-secondary education in a related field

Strumenti

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Descrizione del lavoro

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

PRIMARY DUTIES AND RESPONSIBILITIES :

1. Perform general administrative tasks such as handling mail, typing, and maintaining filing systems for the program.
2. Process copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments.
3. Liaise with Program managers to ensure copayment KPIs are met.
4. Coordinate with ISI Accounting to ensure proper payment timeframes and accurate payments.
5. Work with third-party payment administrators to ensure accurate electronic payment processing.
6. Manage office files, schedule appointments, and arrange meeting rooms as required.
7. Compile information from various sources to generate reports.
8. Audit and maintain reports specific to the business location, correcting errors and discrepancies, and notifying relevant personnel.
9. Update and maintain business information via computer or department files.
10. Assist with various scheduled and unscheduled projects within the department.
11. Draft and type correspondence and presentations for internal and external contacts.
12. Manage multiple projects across departments as required.
13. Interact with inter-departmental staff and management to resolve workload issues.
14. Maintain positive and professional relationships with colleagues and management.
15. Comply with all policies, procedures, safety rules, and regulations.
16. Report all adverse events to the designated units/departments.
17. Perform related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS :

1. Bilingual (English & French) required; daily contact with unilingual English-speaking customers, patients, or peers from cross-functional teams.
2. Post-secondary education in a related field.
3. 3-5 years of experience in an administrative role within a pharmaceutical setting.
4. Proficient in Microsoft Office Suite applications.
5. Proven accuracy in processing large data volumes.
6. Strong communication and interpersonal skills.
7. Ability to work independently and as part of a team.
8. Adaptability to change and willingness to learn new skills.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS :

1. Effective oral and written communication skills.
2. Strong interpersonal, analytical, and mathematical skills.
3. Excellent organizational skills with attention to detail.
4. Ability to resolve issues efficiently and effectively.
5. Professional and positive representation.
6. Strong knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
7. Ability to implement processes that meet audit standards.
8. Consistently meet deadlines.
9. Effective problem-solving skills.
10. Business and financial acumen.