Addetto Call Center – Modalità ibrida

TN Italy; Carugate; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking dynamic individuals for their customer service team. In this role, you will engage with customers through various channels, providing essential support and ensuring a seamless experience. With a focus on problem-solving and effective communication, you will contribute to creating a better everyday life for many. Enjoy benefits like employee discounts and wellness programs while working in a supportive environment that encourages growth and development. If you're ready to take on this exciting challenge, this opportunity is perfect for you.

Servizi

15% Employee Discount

Access to Company Cafeteria

Discounts on Travel and Leisure

Wellness Programs

Competenze

• Enjoy customer contact and thrive in dynamic environments.
• Solution-oriented with strong communication skills.

Mansioni

• Engage with customers via phone, chat, or email.
• Handle post-sales activities and manage orders.

Conoscenze

Customer Service

Communication Skills

Problem Solving

Formazione

High School Diploma

Bachelor's Degree

Descrizione del lavoro

Job Description:

Job ID: 78fa14309127

Date posted: 27/05/2025

Location: Carugate, Italy

Company: Ikea

Job Category: Customer Service

EU work permit required: Yes

Job Views: 1

Expiry Date: 13.06.2025

About the Job:

Joining IKEA means becoming part of a team that supports creating a better everyday life for many people, starting from their homes. If you enjoy customer contact, are solution-oriented, and thrive in a dynamic environment, this role is for you.

Your Responsibilities:

• Engage with customers via phone, chat, or email to provide information and support.
• Handle post-sales activities such as managing orders, shipments, and assembly requests.
• Assist the team in managing incoming requests to ensure excellent customer experience.

Why Join Us?

Besides working for a global company, benefits include a 15% employee discount, access to a company cafeteria, discounts on travel and leisure, and wellness programs. Availability for shifts between 9-20, five days a week, is required.

About the Work Area:

Deliver outstanding experiences to remote customers, ensuring satisfaction through empathetic and effective solutions, and contributing to a better life at home for our customers.

Contact:

If you have questions or need assistance, please contact us.

Does this sound like your next challenge? Join IKEA for an exciting and empowering work environment with opportunities to grow and develop.