ADDETTO/A AL CUSTOMER SERVICE E AL BANCO AUTONOLEGGIO

Gi Group S.p.A; Olbia; In loco; EUR 20.000 - 30.000; Part-time

Descrizione del lavoro

An established industry player is seeking dynamic Customer Service Representatives for its car rental service in Olbia. This role involves engaging with guests to ensure satisfaction, managing reservations, and handling various back-office tasks. Ideal candidates will possess strong customer service skills, sales aptitude, and a proactive attitude. With a part-time schedule and initial training provided, this position offers a great opportunity to develop your career in a supportive environment. Join a team committed to excellence and customer satisfaction!

Servizi

Initial training

On-site support

Flexible schedule

Dynamic work environment

Competenze

• Fluent in English and another language is a plus.
• Previous experience in sales/promotions is desirable.

Mansioni

• Welcoming guests and managing the rental experience.
• Handling back-office tasks and managing reservations.

Conoscenze

Customer service orientation

Sales aptitude

Interpersonal skills

Fluent in English (B2 level)

Problem-solving skills

Microsoft Office proficiency

Descrizione del lavoro

Gi Group - Customer Service Representative (Autonoleggio)

Gi Group, Italy's leading employment agency with over 200 branches nationwide and more than 1800 HR professionals, in collaboration with HERTZ, a leader in car rental services, is seeking:

Customer Service Representatives - Car Rental

The selected candidates will work in a dynamic environment, engaging with guests to proactively meet their needs and ensure satisfaction.

Key responsibilities include:

1. Welcoming guests
2. Managing rental experience
3. Handling back-office tasks (updating records, completing rental contracts)
4. Managing reservations
5. Handling inbound calls/emails/chat
6. Managing vehicle fleet

Requirements:

• Customer service orientation
• Sales aptitude
• Excellent interpersonal skills
• Fluent in English (B2 level); knowledge of another language is a plus
• Initiative, proactivity, problem-solving skills
• Proficiency in Microsoft Office
• Previous experience in sales/promotions is desirable
• Availability to work shifts from Monday to Sunday
• Valid B driving license

We offer:

• Initial training and passive on-site support
• Contract type: Fixed-term, with direct employment
• Part-time schedule: 30 hours/week, shifts from Monday to Sunday with one day off

Work Location: Olbia

Gi Group is part of Gi Group Holding (www.gigroupholding.it), Italy's leading multinational employment agency, operating in over 37 countries across Europe, Asia, and America with a team of over 9,000 professionals. We are committed to values such as attention, collaboration, passion, sustainability, continuous learning, innovation, and responsibility.

Visit our website for more job opportunities: www.gigroup.it

Gi Group S.p.A. is authorized to operate by the Italian Ministry of Labour and Social Policies (Aut. Min. 26/11/2004 PROT. 1101 - SG).

This offer complies with Legislative Decree No. 198/2006 and subsequent amendments, as well as Legislative Decrees Nos. 215 and 216/2003 regarding equal opportunity.

Candidates are encouraged to read our privacy policy at www.gigroup.it/privacy-candidati.