Acorn International School Seeks Office Administrator

Wanted in Rome; Roma; Ibrido; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Acorn International School, part of Ingenium Education Group, is hiring a full-time School Office Administrator for its front and back office in Rome. You will welcome families, students, staff and visitors, handle inquiries by phone and email, and ensure daily administration is accurate and up to date.

You will manage attendance, sign-in, bus coordination, enrolment paperwork and records, stock, and event support.

Competenze

• Fluent in English and Italian, spoken and written.
• Confident with parents: clear, calm and courteous, even in difficult conversations.
• Caring with students: patient, attentive and alert to their safety.
• Professional with teachers: reliable, discreet and easy to work with.

Mansioni

• Greet families, students, staff and visitors at reception in person, by phone and by email.
• Answer school queries and pass to the right person; manage front office communications.
• Record daily attendance and manage pick-up authorisations, late arrivals and early collections.
• Coordinate school bus service with families, drivers and staff.
• Enter and update student details in school records; handle enrolment and re-enrolment paperwork.
• Maintain file, archive and confidentiality of personal data; manage supplies and uniforms.
• Support trips and events with consent forms, bookings and lists; keep notices and reminders up to date.

Conoscenze

Fluent English and Italian

Descrizione del lavoro

School Office Administrator (Front and Back Office)The roleAIS is hiring a full-time School Office Administrator to work in its front and back office. You will be part of the team that welcomes families, students, staff and visitors. You will also help keep the school's daily administration accurate and up to date.School: Acorn International School, part of Ingenium Education GroupLocation: Via della GiustinianaContract: Full time, CCNL ANINSEIStart date: ASAPFront officeYou are the school's first point of contact, in person, by phone and by email.Welcome families, students, staff and visitors at reception, and manage visitor sign-in.Answer the school's phone and email, and pass each query to the right person.Keep families and staff informed with notices, reminders and day-to-day messages.Run dismissal: check pick-up authorisations and manage late arrivals and early collections.Help coordinate the school bus service with families, drivers and staff.Record daily attendance and follow up unexplained absences with families.Supervise students when needed, for example at arrival, at dismissal or while they wait at the office.Back officeBehind the desk, you keep student records, documents and supplies in order.Enter and update student details in the school's records, accurately and on time.Collect, check and file the documents that families and staff must provide.Prepare enrolment and re-enrolment paperwork, and issue certificates on request.Manage uniform orders, stock and distribution.Distribute stationery and keep office and classroom supplies in stock.Support trips, activities and school events with consent forms, bookings and lists.Keep files and archives in order, and handle personal data confidentially.Who we are looking forWe are looking for someone who is at ease with every part of a school community.Fluent in English and Italian, spoken and written.Confident with parents: clear, calm and courteous, also in difficult conversations.Caring with students: patient, attentive and alert to their safety.Professional with teachers: reliable, discreet and easy to work with.Contract and how to applyThe post is full time, under the CCNL ANINSEI national contract.To apply, send your CV and a short cover letter in English to [e-mail]. Write \"School Office Administrator\" in the subject line.