Account Manager – Trieste

DELIVEROO; Roma; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Join Deliveroo as a City Manager in Italy, where you'll leverage your relationship-building skills and data insights to enhance partnerships with local restaurants. This role is vital for driving growth and optimizing operations while being part of a dynamic and diverse team focused on innovation and customer experience.

Servizi

Free Deliveroo Plus subscription

Flexible hours and remote work options

Parental leave and Employee Assistance Programme

Learning resources

Employee resource groups

Competenze

• 3-4 years of proven experience in account/relationship management, sales, or strategy roles.
• Results-oriented and target-driven.
• Comfortable analyzing restaurant and city performance data.

Mansioni

• Build relationships with restaurant partners locally.
• Use data insights for neighborhood improvements.
• Manage top restaurant partners and lead negotiations.

Conoscenze

Relationship building

Data analysis

Sales

Communication

Target-driven

Descrizione del lavoro

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The Team
Italy is a key focus territory for Deliveroo, leading in strategic, commercial, and operational innovation. Our teams include commercial, operations, and marketing, working closely with global functions such as product, technology, and consumer to deliver results.

Regional teams in Italy represent significant growth opportunities, and we are building a team of commercially savvy, entrepreneurial, and ambitious individuals to realize this potential.

The role
Reporting directly to the Regional Manager, the City Manager is a unique opportunity to join the Italian Commercial team.

You will build relationships with restaurant partners in your area, enhancing our customer proposition and identifying growth opportunities.

This role suits someone who enjoys relationship building and data-driven insights for growth.

You will be based in Trieste or nearby cities.

What you'll do:

• Be the local expert for your city (or cities), understanding the restaurant industry and representing Deliveroo locally.
• Use data insights to improve our customer offering neighborhood by neighborhood.
• Manage top restaurant partners, leading negotiations and optimizing their performance for growth.
• Collaborate with the local account manager to develop local hero brands.
• Identify and onboard new popular local restaurants, setting them up for success.
• Develop local sales strategies, focusing on closing value gaps and key areas.
• Enhance our customer experience through local knowledge, including improving restaurant options and operations, and working on strategic plans with regional teams.
• Maximize marketing opportunities by engaging local restaurants.

Requirements:

• 3-4 years of proven experience in account/relationship management, sales, or strategy roles.
• Results-oriented and target-driven.
• Comfortable analyzing restaurant and city performance data to identify improvements.
• Ability to work both in the field (2-3 days/week) and remotely.
• Strong relationship-building and communication skills, face-to-face, phone, or email.

Why Deliveroo?

Our mission is to transform shopping and eating by connecting consumers, restaurants, shops, and riders, making food and product access more convenient and enjoyable. We are a technology-driven company in a rapidly expanding industry, valuing speed, autonomy, and innovation.

Workplace & Diversity

We believe a great workplace reflects the diversity of the world we live in. We welcome everyone regardless of gender, race, sexuality, religion, or personal preferences, and are committed to diversity, equity, and inclusion. If you need adjustments during the application process, please let us know.

We offer a competitive compensation and benefits package, including:

• Free Deliveroo Plus subscription and regular food tastings.
• Flexible hours and remote work options.
• Parental leave, work-from-home setup, Employee Assistance Programme, and learning resources.
• Employee resource groups supporting various communities.