Account Manager - Team Lead

Experteer Italy; Zona Omogenea Milano Nord; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a QSR Lead to enhance partnerships with enterprise-level restaurant partners. This role is pivotal in driving revenue growth and requires a blend of strategic insight and relationship management. You will collaborate with internal teams to tailor solutions that meet partners' needs while leveraging data to boost profitability. Join a dynamic team that values autonomy and creativity, where your contributions will significantly impact the business. If you thrive in a fast-paced environment and are passionate about transforming the food and shopping experience, this opportunity is for you.

Servizi

Monthly Deliveroo Credit

Welfare Program

Community Engagement

Convenience Benefits

Growth Opportunities

Time Away

Relocation Assistance

Competenze

• Proven experience in account management and business development.
• Strong communication and negotiation skills are essential.

Mansioni

• Manage and grow relationships with top QSR partners.
• Drive revenue growth through upselling and cross-selling.

Conoscenze

Account Management

Business Development

People Management

Communication Skills

Negotiation Skills

Data Analysis

Strategic Guidance

Descrizione del lavoro

Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Role

As a QSR Lead at Deliveroo, you will be responsible for managing and growing relationships with our top QSR partners. You will work closely with your portfolio partners to understand their business needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo, leading a team of Enterprise Account Managers.

As a QSR Lead, you will be responsible for:

1. Build and maintain strong, long-term relationships with enterprise-level restaurant partners.
2. Understand partners' business goals and challenges to provide strategic guidance and support.
3. Manipulate and analyse data to drive growth and profitability, both for your partners and for Deliveroo.
4. Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, Customer Service.
5. Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
6. Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.

Requirements

1. Proven experience in account management and/or business development.
2. Proven experience in people management.
3. Strong communication, negotiation, and interpersonal skills.
4. Ability to understand and articulate complex business challenges and develop tailored solutions.
5. Must be fluent in English.

Life at Deliveroo

We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits in areas monthly Deliveroo credit, welfare program, community, convenience, growth, time away and relocation. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.