Account Manager (Metalworking fluids) - North & West Italy

Quaker Houghton; Pavia; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global manufacturing leader is seeking an Account Manager for the North-West Italy territory. The role involves nurturing customer relationships, driving sales growth, and delivering technical solutions in the metalworking fluids market. Ideal candidates have 1-3 years of technical sales experience, an engineering degree, and bilingual proficiency in Italian and English. The position offers competitive pay, benefits, and opportunities for professional development.

Servizi

Competitive pay + bonus program

Company car

Meal tickets + Health insurance

2 annual days paid volunteering leave

Access to career growth opportunities

Online training tool

Competenze

• 1 to 3 years of technical sales experience in a B2B environment.
• Experience in the metalworking process and automotive sector preferred.
• Ability to manage both end user and distributor accounts.

Mansioni

• Develop business growth in North and West Italy region.
• Create strong relationships with key customer contacts.
• Prepare customer presentations, proposals, and offers.
• Deliver technical advice and solutions to customers.
• Coordinate with Customer Service and Technical Service teams.

Conoscenze

Technical sales experience

Communication skills

Customer-focused

Analytical skills

Problem-solving

Team player

Formazione

Engineering degree (mechanical, chemical, industrial or similar)

Strumenti

CRM

Excel

Descrizione del lavoro

Overview

At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have a global presence with our corporate headquarters in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a collaborative culture that supports career growth and offers competitive compensation and benefit programs.

As an Account Manager, you will be the main sales contact for the North-West Italy territory covering all of Quaker Houghton’s offering of products, equipment and services. You will focus on nurturing relationships with our existing customer base, mainly in the metalworking fluids market, and drive cross-selling and customer satisfaction initiatives. Our customers’ success is our own.

What do we offer?

• Competitive pay + bonus program
• Company car
• Meal tickets + Health insurance
• 2 annual days paid volunteering leave
• Access to real career growth opportunities in the commercial or other related areas of interest
• QH University: Online continuous training tool for all seniority levels
• Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs

What will you do?

• Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites.
• Create strong relationships with key customer contacts across all levels, existing and prospective, to increase customer satisfaction and cross-selling success.
• Prepare and create customer presentations, proposals, commercial offers and value selling plans.
• Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
• Communicate directly with the KAM team for alignment with the account strategy to maximize business potential.
• Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales.
• Coordinate with the Customer Service and Technical Service teams to meet overall customer expectations.
• Regularly report to management to analyze sales targets, budgets and forecast (primarily using CRM, Excel and other IT tools).
• Attend and participate in conferences and industry trade shows.
• Monitor competitors’ activities, industry trends and regional regulations to inform management and KAM for innovation and market development.

What are we looking for?

The ideal candidate will have from 1 to 3 years of technical sales experience in a B2B environment. Ideally, experience in the metalworking process and the automotive sector. Managing both end user and distributor accounts is an advantage.

Education: Engineering degree (mechanical, chemical, industrial or similar)

Languages: Italian (bilingual level) and English (professional level, written & spoken) are a must. Previous work experience in metalworking fluids, lubricants, grease, coolants or other similar industrial chemical markets.

Profile: A dynamic professional with excellent communication and presentation skills to build strong trust-based relationships with key stakeholders.

Location: This is a field-based role in the West and North Italy territory.

Soft skills: Safety-conscious; team player; autonomous; results-driven; analytical and problem-solving; customer-focused.

About Us

We are the global leader in industrial process fluids present in 40+ countries, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Through our 100+ locations, our chemists, engineers and industry experts partner with customers to continually improve their operations.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

Our core values guide our decisions and reflect who we are. They shape our internal conduct and our relationship with the outside world.

Join the team and unleash your potential!