Account Manager - Liguria (Grocery)

Deliveroo; Genova; On-site; EUR 36,000 - 45,000; Full time

Job summary

Deliveroo PLC in Genova is seeking a commercially minded professional to join the Grocery & Retail team. You’ll manage a portfolio of restaurant brands, build lasting partnerships, and analyze performance to spot growth opportunities.

You’ll negotiate contracts, develop portfolio strategies to increase market share, and oversee the P&L. Working with our global teams requires fluency in Italian and strong English.

Qualifications

• Significant commercial experience in account management or sales.
• Strong understanding of P&L management and negotiations.
• Proven ability to build and maintain strategic external relationships.
• Experience using CRM tools and project management applications.
• Fluency in Italian with strong English for global collaboration.

Responsibilities

• Oversee a portfolio of restaurant brands and act as primary contact for the network in your region.
• Monitor portfolio performance and share data-driven insights to drive growth.
• Negotiate contracts and terms to meet company objectives and CVP.
• Develop and execute portfolio strategies to grow market share and loyalty.
• Manage and monitor the perimeter P&L and identify financial risks and opportunities.

Skills

Commercial experience

Financial acumen

Relationship management

CRM tools

Communication skills (Italian/English)

Tools

CRM tools

Project management software

Job description

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace-shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand-this is the team for you.

What You’ll Be Doing

You’ll be joining the Grocery & Retail team.

This position is based in Genova.

Here’s What Your Day-to-day Might Look Like

• Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region.
• Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction.
• Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP).
• Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics.
• P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities.

What You’ll Need to Thrive

• Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors.
• Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations.
• Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders.
• Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy.
• Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams.

Why Join Us?

• Make a visible impact every day. Your work directly improves experiences for customers, partners and riders.
• Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility.
• Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves.
• Deliver together in an inclusive culture. Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine-our interview typically includes 3-4 stages. Find more about how we hire here.

Compensation

• National Collective Agreement (CBA): CCNL Commercio e Terziario
• Classification Level: Livello 3

The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 - €45,000 gross per year, of which the base salary range is €31,320 - €39,150.

The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

Pay Range

€36.000-€45.000 EUR

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!