Overview
Account Manager - Life Sciences at Jobbit. Be among the first applicants; confidential posting indicates responsibilities across client management, sales, and relationship growth in the life sciences sector.
Responsibilities
- Day-to-day client management (all channels)
- Upselling and cross-selling opportunities
- Long-term client satisfaction and retention
- Resolving issues in collaboration with other departments
- Relationship management and growth within assigned accounts; identifying and penetrating new customers
- Manage existing relationships with important customers in high-density territories, including new target customers
- On-site at point of sale with direct client contact; manage a portfolio of medium to important-sized businesses
- Develop and maintain strong, long-term relationships with clients and opinion leaders; serve as the main point of contact
- Understand clients\' needs (using PSS & Complex sales approach) and ensure products/services meet these needs
- Support Partner dealers by helping them qualify customer needs
- Execute the sales strategy in the assigned territory; meet or exceed annual sales targets; identify growth opportunities
- Identify opportunities to upsell or cross-sell to existing clients
- Deliver product demonstrations and organize product shows, exhibitions, and seminars
- Identify tender opportunities and collaborate with CustomerCare; negotiate contract terms and pricing
- Manage contract renewal processes and ensure contractual obligations are met
- Follow up and manage sales leads through the sales funnel; maintain an accurate forecast
- Prepare regular reports on account status, sales activities, and forecasts
- Provide exceptional client support and promptly resolve issues
Qualifications
- Bachelor\'s Degree in Sciences, Engineering, or related subject, preferably with Life Sciences focus
- Demonstrated sales success and strong customer relationships
- Proven experience in selling laboratory products (biotechnology) or laboratory operations preferred (ideally >3 years)
- Excellent verbal and written communication; strong persuasion and negotiation skills
- Ability to use CRM systems and virtual communication tools
- Good organizational skills to manage multiple leads and sales activities
Professional Competence
- Strong product knowledge and ability to communicate benefits and features effectively
- Ability to engage with customers and stakeholders at all levels
Benefits / About the Client
- Leading life science company specializing in laboratory instruments, consumables, and services
- Strategic territory with key clients and growth opportunities
- Direct relationships with opinion leaders and strategic partners
- Role combines consultative sales, project management, and new business development
- Access to advanced technologies, continuous training, and strong corporate support
- Autonomy and responsibility in managing a client portfolio
- Competitive salary and benefits package