Account Manager - Italy (They/She/He)

Experteer Italy; Zona Omogenea Milano Nord; Ibrido; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

An innovative tech company is seeking a driven Account Manager to foster relationships with top restaurant partners. This role emphasizes strategic guidance and data analysis to optimize partnerships and enhance business impact. You'll be at the forefront of driving revenue growth through effective marketing and operational strategies. With a focus on collaboration across teams, you'll ensure partners thrive on the platform. This is a unique opportunity to join a forward-thinking organization that values ambition and creativity, offering a dynamic work environment and the chance to make a significant impact in the food delivery industry.

Servizi

Private Health Insurance

Monthly Glovo Credit

Extra Time Off

Work from Home Options

Enhanced Parental Leave

Online Therapy Benefits

Competenze

• 2+ years in account management or business consultancy in relevant industries.
• Proven track record of exceeding KPIs and achieving ambitious goals.

Mansioni

• Build and maintain strong relationships with restaurant partners.
• Analyze data to drive growth and profitability for partners and Glovo.

Conoscenze

Account Management

Data Analysis

Problem Solving

Time Management

Communication

Formazione

Bachelor in Business Administration

Bachelor in Marketing

Bachelor in Industrial Engineering

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

Are you hungry, ambitious and looking to turbo charge your career? Say no more!

We're Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company.

We're redefining what's possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes!

We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading!

YOUR MISSION:

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You'll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE RIDE:

1. Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
2. Understand Partners' business goals and challenges to provide strategic guidance and support.
3. Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
4. Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
5. Take ownership of partner revenue performance, driving measurable growth.
6. Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
7. Take full ownership of the partner onboarding process in the App - from store setup to supporting their first days on Glovo - with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE:

• 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
• Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
• You're motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage.
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google suite. Salesforce is a plus.
• Native level of Italian is required as proficiency in English.

WHAT THE RIDE WILL BRING TO YOU

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

We're committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you you.