Account Manager Italy - Milano

Deliveryhero; Lombardia; Ibrido; EUR 42.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Private health insurance

Wellhub access

Glovo credits

Remote work options

Descrizione del lavoro

Glovo is seeking a results‑driven partnerships professional in Italy to build and grow relationships with top restaurant partners. The role emphasizes strategic guidance, data analysis, and cross‑functional collaboration to maximize profitability and growth.

You will own onboarding, promotions, and revenue performance while coordinating with Marketing, Operations, Finance and Customer Service to tailor solutions for partners. Proactive communication is essential.

Competenze

• 2–3 years of experience in high‑performance account/sales management or business consultancy.
• Bachelor in Business Administration or related fields is a plus.
• You are motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage.
• Problem solver, data‑driven with an analytical approach based on details.
• Highly organized, proactive with strong time management and prioritization, eager to engage in strategic planning and hands‑on execution.
• Good knowledge of internal tools such as Google Suite; Salesforce is a plus.
• Native level of Italian is required as proficiency in English.

Mansioni

• Build and maintain strong, long‑term relationships with restaurant Partners through consistent and proactive communication.
• Understand Partners' business goals to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability for Partners and Glovo.
• Drive rapid revenue growth through smart promotions, high‑impact marketing activations and menu optimization.
• Take ownership of partner revenue performance and drive measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs (Marketing, Operations, Finance, Customer Service).
• Take full ownership of the partner onboarding process in the App—from store setup to first days on Glovo.

Conoscenze

Account management

Sales

Business consultancy

Data-driven

Formazione

Bachelor in Business Administration

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

YOUR MISSION

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You'll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE JOURNEY

• Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
• Understand Partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
• Take full ownership of the partner onboarding process in the App - from store setup to supporting their first days on Glovo - with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE

• Up to 2-3 years of experience in high-performance account/sales management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
• Bachelor in Business Administration or related fields is a plus.
• You are motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage.
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google suite. Salesforce is a plus.
• Native level of Italian is required as proficiency in English .
• Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 30% quarterly performance bonus.
• Top-notch private health insurance to keep you at your peak.
• Wellhub plan to join hundreds of gyms and wellness centers
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !