Account Manager Italy Italy Remote (all Genders)

GoStudent; Milano; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An innovative education company in Milan is looking for a Sales & Customer Success Manager to manage customer relationships and drive sales. You will advise parents, generate deals, and ensure customer satisfaction. The ideal candidate possesses strong communication skills and a sales mindset, with experience in sales or customer service being a plus. Enjoy the benefits of a remote-first working environment offering career development opportunities.

Servizi

Remote-first working

Career development programs

Employee support program

Team events

Flexible hours

Competenze

• Effective communication with Italian-speaking parents.
• Proven ability to generate deals and strengthen customer loyalty.
• Experience in sales or customer service is an advantage.

Mansioni

• Manage sales and customer success from consultation to support.
• Advise parents on optimal learning solutions and find suitable tutors.
• Generate deals and increase sales through upselling.

Conoscenze

Sales mindset

Strong communication skills

Italian Native language skills (C1/C2)

Strumenti

CRM systems

Descrizione del lavoro

You want more than just a job? Then you've come to the right place! At GoStudent you shape the education of tomorrow! Together with an ambitious team, we are committed to unlocking children's full potential every day. We combine customized tutoring with innovative technology and AI-powered solutions. From personalized AI tutors and exciting lesson summaries to tailor-made learning quizzes and individual feedback, we make the learning journey successful and sustainable for every student.

Your role on our mission:

• The perfect combination - you manage sales & customer success - from the first consultation to long-term support.
• Advise & convince - You advise parents and students, recommend optimal learning solutions and find suitable tutors.
• Generating deals - You generate deals, get families excited about tutoring packages and successfully conclude contracts.
• Build customer relationships - You strengthen customer loyalty, manage your customer base and optimize the learning experience
• Upselling & referrals - You increase sales through upselling strategies and promote referrals in a targeted manner.

What will you bring:

• Italian Native language skills (C1/C2) - You communicate confidently with Italian-speaking parents and can get them excited about our offering.
• Sales mindset & initiative - You love to convince people, actively expand your customer base and set yourself ambitious goals.
• Strong communication skills - you are persuasive, listen carefully, find solutions and manage to build trust.
• Experience in sales or customer service (an advantage) - Have you already had your first contact with sales or customer service? Perfect!
• Experience with CRM systems (an advantage) - If you have already worked with CRM tools, you are well prepared.

Your future: This role is your springboard into the world of Sales & Customer Success - and beyond. Your success determines your next step!

Hear from our Account Managers about their experience with us in this video!

Our way to develop your full potential:

• Remote-first & focused working: Enjoy the freedom of working fully remotely with flexible hours and a Meeting-Free Friday to support deep, uninterrupted focus.
• We grow together: Continue your career with clear development paths and our Spark! Growth & Development program. Get access to 1000s of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself
• Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.
• Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart.
• All-round support: We are there for you 24/7. Benefit from a comprehensive Employee Support Program - not only for you, but also for your loved ones.
• Type of contract: Fix term for 1 year

Openness Statement

We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.

Want to find out more? Then visit our career page “who we are”!

If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now!

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