Account Manager - Group Charter

JR Italy; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading international aviation services group is seeking an experienced Account Manager to join their Group Charter team in Milan. The role involves managing client accounts, achieving financial targets, and delivering exceptional customer service in a dynamic environment. Ideal candidates will have strong communication skills in Italian and English, along with a competitive spirit and problem-solving abilities.

Competenze

• Effective communicator in Italian and English.
• Experience in an international environment.
• Understanding of aviation charter operations.

Mansioni

• Processing inquiries for charter services and overseeing bookings.
• Growing client base through cold calling and networking.
• Maintaining client relationships and providing after-sales support.

Conoscenze

Customer-focused

Interpersonal skills

Problem-solving

Communication

Adaptability

Descrizione del lavoro

Social network you want to login/join with:

Welcome to Air Partner – where the skies are not the limit, they're just the beginning!

We are seeking an experienced Account Manager to join our Group Charter team in Milan on a full-time basis. In this role, you will be responsible for delivering revenue and profitability targets, maintaining high-value accounts, and providing exceptional customer service.

Key Responsibilities

• Processing incoming inquiries for charter services, liaising with operators, quoting, planning, and overseeing bookings with proper documentation, ensuring excellent customer service.
• Growing our client base through cold calling, networking, and referrals.
• Achieving set financial targets annually.
• Maintaining client and supplier relationships and ensuring prompt follow-up on inquiries.
• Entering and updating client data accurately in CRM systems.
• Providing after-sales support and maintaining organized paperwork.
• Research industry data to generate new sales leads.
• Developing new business opportunities and cross-selling services.
• Managing demanding accounts while maintaining high service levels.

Candidate Requirements

• Understanding of changing markets in aviation charter operations and client needs.
• Customer-focused with strong interpersonal skills and relationship-building abilities.
• Effective communicator in both Italian and English, with a professional demeanor.
• Competitive, motivated, and eager to win new business, including cold calling.
• Experience working in an international environment.
• Problem-solving skills and adaptability in dynamic situations.
• Strong verbal and written communication skills in Italian and English.

Founded in 1961, Air Partner is a leading international aviation services group, part of the Wheels Up family, with over 2000 professionals worldwide. We are a proud Delta Air Lines premium partner, providing aircraft charter services, safety, and security solutions globally.

Our services include group charters, private jets, cargo, and specialized aviation solutions, serving government, corporate, and private clients worldwide.

We are committed to fostering a diverse, inclusive environment and actively support ESG initiatives and community engagement. As a Disability Confident employer, we guarantee an interview to qualified disabled applicants.

Interested in joining us? The next step is a virtual interview with our Talent Acquisition team. We are happy to accommodate any needs for a comfortable interview process. Learn more and apply at www.airpartnergroup.com. Your next adventure awaits!