Account Manager - Grocery - Categorie Protette (L. 68 / 99)

Deliveroo; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Deliveroo is seeking an Account Manager to oversee its grocery partners. This role involves building strong relationships and driving revenue growth through strategic insights and data analysis. Candidates should have experience in commercial roles, knowledge of the food retail industry, and must be fluent in English. Deliveroo offers a dynamic environment with great benefits aimed at fostering an inclusive workplace.

Servizi

Monthly Deliveroo credit

Welfare program

Community benefits

Relocation assistance

Competenze

• 3+ years in commercial roles, preferably in FMCG.
• Ability to create long-term relationships.

Mansioni

• Manage partnerships with important grocery brands and maximize growth.
• Work with multi-department teams to develop solutions.

Conoscenze

Commercial experience

Relationship building

Data analysis

FMCG knowledge

Fluency in English

Strumenti

Program management applications

Descrizione del lavoro

Client:

Deliveroo

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

9f1158007844

Job Views:

8

Posted:

18.06.2025

Expiry Date:

02.08.2025

Job Description:

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Role

Our Account Management team oversees the relationship with Grocery strategic partners. As Deliveroo continues to grow, we become a major revenue channel for grocers - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to guide our partner's growth. The AMs are a passionate, dynamic group of team players that work well together with other departments...and of course, they're fun and great at building relationships!

As a an account manager, you will report to the Client Partner Grocery and be responsible for:

• Manage a portfolio of Deliveroo's most important grocery partners, including high sales volume drivers and global grocery brands
• Build and maintain strong, long-term relationships with grocery partners.
• Understand partners' business goals and challenges to provide strategic guidance and support.
• Work with other departments (Marketing, Operations ,Corporate, and Customer Service) to guide new plans and problem solutions.
• Manipulate and analyse data to increase growth and profitability, both for your partners and for Deliveroo
• Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
• Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, Customer Service.
• Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.

REQUIREMENTS

• At least 3 years experience in commercial roles, experience in retail/FMCG, or other /high-growth companies
• Knowledge of the food retail industry
• Experience creating long-term relationships
• Must be fluent in English
• Demonstrate competency using tools and related program management applications to apply best practice

Life at Deliveroo

We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits such as monthly Deliveroo credit, welfare program, community, convenience, growth, time away and relocation. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

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