Account Manager - categorie protette

TN Italy; Milano; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player in Milan is looking for a dynamic Account Manager to assist Italian and Spanish SMEs in their digital transformation. This role involves managing client onboarding, providing technical training, and ensuring optimal client performance through comprehensive diagnostics and reports. The ideal candidate will possess excellent communication skills, a degree in Business Administration or Marketing, and the ability to thrive under pressure. Join this innovative team and make a significant impact in the realm of e-commerce and digital marketing.

Competenze

• Excellent communication and interpersonal skills are essential.
• Degree in Business Administration or Marketing is required.

Mansioni

• Manage client onboarding and initial platform setup.
• Provide technical training and support clients in troubleshooting.

Conoscenze

Interpersonal Skills

Communication Skills

Multitasking

Technical Understanding

Pressure Management

Formazione

Degree in Business Administration

Degree in Marketing

Descrizione del lavoro

Adecco Italia

Milan, Italy

Adecco Italia SPA is seeking an Account Manager for its Milan office, belonging to protected categories, to support Italian/Spanish SMEs in their globalization and digitalization efforts.

Responsibilities include:

1. Managing client onboarding and initial platform setup;
2. Coordinating communication between clients and service partners;
3. Providing technical training and becoming an expert on the site;
4. Creating and updating the vendor page on the platform;
5. Assisting clients in publishing and optimizing their product catalogs;
6. Supporting clients in troubleshooting and compliance;
7. Monitoring client performance and preparing monthly reports;
8. Conducting comprehensive account diagnostics quarterly;
9. Providing monthly updates to clients;

Required skills and qualifications:

• Excellent interpersonal and communication skills;
• Ability to understand and convey complex technical concepts;
• Multitasking and prioritization skills;
• Ability to work under pressure and meet targets;
• Degree in Business Administration, Marketing, or related fields;
• Native or fluent in Italian/Spanish, fluent in English; knowledge of Chinese is a plus;
• Knowledge of e-commerce and digital marketing is a plus.