Account Manager - categorie protette

JR Italy; Milano; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic Account Manager to join their Milan office. This role focuses on supporting Italian and Spanish SMEs in their globalization and digitalization efforts. The ideal candidate will excel in interpersonal communication and possess a strong understanding of technical concepts. Responsibilities include managing client onboarding, coordinating communications, and providing technical training. This is a fantastic opportunity to work in a vibrant environment where your contributions will significantly impact clients' success in the digital marketplace.

Competenze

• Degree in Business Administration, Marketing, or related field required.
• Native proficiency in Italian/Spanish and fluent in English.

Mansioni

• Manage client onboarding and initial platform activities.
• Coordinate communication between clients and service partners.
• Provide technical training and support clients in troubleshooting.

Conoscenze

Interpersonal Skills

Communication Skills

Technical Understanding

Multitasking

Pressure Management

E-commerce Knowledge

Digital Marketing Knowledge

Formazione

Degree in Business Administration

Degree in Marketing

Descrizione del lavoro

Adecco Italia - Milano, Italy

Adecco Italia SPA is seeking an Account Manager for our office in Milan, belonging to protected categories, to support Italian/Spanish SMEs in their globalization and digitalization efforts.

Responsibilities include:

1. Managing client onboarding and initial platform activities;
2. Coordinating communication between clients and our service partners;
3. Providing technical training and becoming a platform expert;
4. Creating and updating vendor pages on the platform;
5. Assisting clients in publishing and optimizing their product catalogs;
6. Supporting clients in troubleshooting and compliance;
7. Monitoring client performance and creating monthly reports;
8. Conducting comprehensive account diagnostics quarterly;
9. Providing monthly updates to clients.

Required skills and qualifications:

• Excellent interpersonal and communication skills;
• Ability to understand and communicate complex technical concepts;
• Capability to manage multiple tasks and priorities;
• Ability to work under pressure and meet objectives;
• Degree in Business Administration, Marketing, or related field;
• Native proficiency in Italian/Spanish, fluent in English; knowledge of Chinese is a plus;
• Knowledge of e-commerce and digital marketing is a plus.