Account Manager

Media.Monks; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global creative production company based in Milan seeks an Account Monk to manage client relationships for a major pharmaceutical brand. Responsibilities include overseeing diverse projects such as social media campaigns and film production. Candidates should have at least 3 years of experience in digital advertising, be fluent in English, and possess strong communication and relationship-building skills. This role offers the chance to create innovative work in a dynamic environment.

Competenze

• Minimum of 3 years in digital advertising or production.
• Proficient in managing large digital projects.
• Fluent in English; additional language skills a plus.

Mansioni

• Maintain and grow business with major pharmaceutical brands.
• Oversee production process for multiple international projects.
• Collaborate with global teams for project setups and proposals.

Conoscenze

Client-facing experience

Strong communication skills

Relationship-building skills

Project management

Negotiation skills

Proactive problem-solving

Fluent in English

Knowledge of French, Italian, or German

Descrizione del lavoro

Description

We are looking for an Account Monk in Milan with a solid understanding of the Digital Creative industry and the ability to steward business relationships at the intersection of creativity and technology. This mid-level role requires hands-on experience to manage the successful delivery of advertising and production for MediaMonks' growing Pharma client, and a mastery of what is needed to make great projects happen.

• Role & Responsibilities
• As an Account Monk at the world's leading creative production company, you will be responsible for maintaining and growing the business, serving as the day-to-day point of contact for a major global pharmaceutical brand.
• The work includes social campaigns, film production, transcreations, always-on content, rich media, influencer campaigns, and more.
• You will build and sustain relationships with senior-level clients, becoming a trusted strategy, creative, and production partner throughout the customer journey.
• You will look beyond daily needs to ensure long-term stability and growth of the relationship and revenue.
• You will oversee and coordinate the production process for multiple projects across international offices.
• Collaborate with the global team to set up new projects, pitches, treatments, and proposals.
• Ensure projects meet client strategy, brand, creative goals, and expectations.
• Regularly review client satisfaction and progress towards short and long-term goals.
• Maintain excellent communication with all parties involved.

• Requirements
• At least 3+ years of client-facing experience in digital advertising or creative production, with an understanding of delivering large digital projects.
• Fluent in English (spoken and written); knowledge of French, Italian, or German is a plus.
• Ability to execute strategies and manage diverse marketing programs aligned with larger objectives.
• Strong communication and relationship-building skills with key stakeholders.
• Excellent planning and communication skills to manage multiple projects internationally.
• Experience working with global clients, providing expertise and leadership in production.
• Support in bidding for new projects, contributing to creative and production proposals.
• Proactive, positive, problem-solving mindset, adaptable to challenges.
• Highly organized, articulate, passionate about digital, film, video, and social technologies.
• A love for storytelling that pushes creative boundaries.
• Expert negotiator for production costs ranging from 25K to 1M.

LI-FP1

• About Media.Monks

Media.Monks aims to create a new future for the industry by changing who does the work. We are a global, cross-cultural collective passionate about using our skills to create a better world. Our end-to-end model connects data, content, digital media, and technology from everywhere we are. Joining us means creating award-winning work with talented individuals worldwide.

We are committed to diversity and inclusion, fostering a respectful environment where all voices can thrive. Our diverse team helps us produce work that resonates globally.