Account Executive - Venice/Milan/Florence/Rome (Catagoria Protetta)

TN Italy; Milano; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic Account Executive to support and develop relationships with accommodation partners. This role involves enhancing partner engagement through effective communication and training on Booking.com’s systems. The ideal candidate will possess excellent communication skills in both English and Italian, with a passion for the e-travel and hospitality sectors. Join a forward-thinking company where your contributions will directly impact partner success and satisfaction in the vibrant travel industry.

Competenze

• Proven experience in customer relations, particularly in hospitality.
• Ability to work independently while being proactive and responsible.

Mansioni

• Support accommodation partners by advising on visitor demands.
• Build and manage accommodation webpages on Booking.com.
• Train partners on using Booking.com’s systems effectively.

Conoscenze

Excellent communication skills

Proficiency in English

Proficiency in Italian

Experience in e-travel or hotel industry

Strong analytical skills

Team-oriented

Motivated and passionate about hospitality

Formazione

Hotel School or University background

Descrizione del lavoro

The job description is comprehensive but could benefit from improved formatting for better readability and focus. It currently uses a mix of HTML tags, but some sections are lengthy and could be broken down for clarity. Additionally, removing repetitive or less relevant content, such as detailed benefits and diversity statements, could help streamline the description to focus more on the role itself. Here's a refined version:

Job Title: Account Executive

Location: Not specified

Client: Booking.com

Job Reference: d9b9820fe520

Posted: 06.05.2025

Expiry Date: 20.06.2025

Responsibilities:

• Provide support to new and existing accommodation partners, including contacting, informing, and advising on meeting visitor demands.
• Build accommodation webpages and train partners on using Booking.com’s extranet and systems to improve their availability and supply.
• Communicate proactively with partners via phone, messaging, and in person to develop business relationships.
• Assist partners with webpage management, data updates, and promotional activities.
• Verify property information and images for accuracy.
• Deliver training sessions over the phone for new and existing properties on using Booking.com’s systems.
• Conduct regular rate and availability checks across platforms.
• Participate in team learning, market visits, operational planning, and projects.
• Adapt quickly to company guidelines and changes.

Required Skills:

• Excellent communication skills, both face-to-face and over the phone.
• Proficiency in English and Italian, both written and spoken.
• Experience or affinity within e-travel or the hotel/travel industry is a plus.
• Proactive, responsible, and able to work independently.
• Effective communicator with the ability to persuade partners.
• Resourceful, flexible, accurate, with strong analytical skills and attention to detail.
• Team-oriented, motivated, and passionate about e-travel and hospitality.
• Business-focused; Hotel School or University background preferred.

Note: Benefits, diversity initiatives, and pre-employment screening details are included but can be summarized or linked to separate pages to keep the job description concise and focused on role-specific information.