Account Executive

Appian Corporation; Milano; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading software company in Milan is seeking an Account Executive to drive relationships and manage major accounts. The role involves engaging with C-level decision-makers and providing strategic insights. Candidates should possess excellent communication skills and a strong understanding of the sales process. This dynamic role offers opportunities to impact the business significantly and work with cross-functional teams.

Servizi

Training and development programs

Growth opportunities

Inclusive company culture

Competenze

• Experience influencing digital transformation and customer service initiatives at CxO level.
• Strong understanding of the sales process.
• Ability to work with C-level customers.

Mansioni

• Drive major accounts and establish relationships with customers.
• Engage with top decision-makers including C-level.
• Provide status information and identify customer references.

Conoscenze

Influencing digital transformation

Excellent verbal and written communications

Presentation and negotiation skills

Ability to travel

High energy and multi-tasking

Entrepreneurial spirit

Descrizione del lavoro

Overview

At Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. We seek to understand what’s best for our customers, strive for excellence, and embrace candid communication. You’ll be part of a passionate team dedicated to accomplishing hard things.

We’re growing a culture of passion, energy, and innovation. We champion the idea that the best idea wins and encourage collaboration and healthy dissent. We strive for diversity and inclusion through continued education and equity.

Account Executive – Milan, Italy

You will drive major accounts, establish relationships, and provide direct touch across all levels of the end customer, engaging with the top SI. Your ability to penetrate new customers and organizations within your assigned accounts is essential to success. Cross-functional teams from Appian Marketing, Business Development, Customer Success, and Solution Consulting provide support to help you attain and exceed sales goals.

What you’ll be doing:

• Use company-wide success and use cases as a blueprint and add your own ideas and vertical knowledge
• Determine whether the customer has a valid business need for the Appian platform and Customer Success services
• Discuss business drivers and value with relevant decision makers, including C-level
• Build and strengthen relationships with existing accounts across all levels; follow up to ensure post-sales needs are met
• Recommend marketing strategies
• Provide status information including forecast/pipeline information
• Identify Appian customer references for reference selling

What we need to see

• Experience influencing digital transformation, customer services/experience initiatives at CxO level and with consulting partners
• Excellent verbal and written communications; presentation, customer service, business and negotiation skills; able to work with C-level customers
• Ability to travel within the assigned region, working with Managers and SI partners; occasional travel outside region
• Strong understanding of the sales process
• High energy, able to multi-task in a dynamic, fast-growing organization
• Entrepreneurial spirit, autonomy, and curiosity
• Understanding of go-to-market strategies including account segmentation, products, marketing strategies, etc

EEO and Accommodation Appian is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. If you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request. Requests for accommodation will be considered on a case-by-case basis.

Tools and Resources

• Training and Development: onboarding focuses on skills and knowledge for success through department-specific training; mentorship and the First-Friend program are widely utilized.
• Growth Opportunities: leadership programs, Appian University, skills-based training, and tuition reimbursement to support development.
• Community: Appian’s inclusive culture with 8 employee-led affinity groups to connect with colleagues and participate in events and initiatives.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform helps design, automate, and optimize complex processes. For more information, visit appian.com. Nasdaq: APPN.

Appian is an equal opportunity employer. We provide reasonable accommodations to applicants in accordance with applicable laws. For accommodation requests, contact [e-mail].

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