Accommodations Manager Milan Olympics fixed term temporary contract

NBCUniversal; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

NBCUniversal seeks an Accommodations Manager in Milan to manage the logistics for its Olympic travelers. Responsibilities include coordinating with various hotels and providing exceptional local support. Ideal candidates will have extensive hotel experience and strong language skills. An understanding of the local area is also essential.

Competenze

• Minimum 5 years hotel or accommodations experience.
• Proficient conversational Italian and English necessary.
• Strong work ethic and willingness to learn essential.

Mansioni

• Manage logistics for 1500 NBC Olympic travelers during their stays.
• Build relationships with NBC Olympic hotel properties and maintain reservation lists.
• Provide onsite support and local area information to travelers.

Conoscenze

Customer service

Interpersonal skills

Problem solving

Flexibility

Adaptability

Descrizione del lavoro

As an onsite Accommodations Manager you will be the driving force behind the seamless logistics for 1500 NBC Olympic travelers ensuring their comfortable stay in Milan by delivering exceptional local and hospitality services.

Responsibilities include but are not limited to :

• Be a local representative for NBC Olympics with 65 Gamestime hotels in Milan Cortina Livigno Bormio Val di Fiemme Anterselva Verona and all other Olympic clusters.
• Build relationships with NBC Olympic hotel properties communicate business needs maintain reservation lists and provide organisational updates.
• Visit NBC Gamestime properties to take photos of the space confirm amenities and determine nearby points of interest.
• Provide local area information including restaurants ground transportation and shopping.
• Assist with the local hotel contract negotiations when necessary for additional room nights outside of the Olympic block and function space.
• Provideonsite support to NBC Olympics travelers during their stays in Milan.
• Aid additional recruitment training and management of Gamestime staff for the logistics office.

Qualifications :

Qualifications / Requirements :

• Minimum 5 years hotel or accommodations experience.
• Customer service and interpersonal skills.
• CRM and additional technical skills.
• Proficient conversational Italian and proficient English language skills required.
• Must be local to Milan(provide own accommodation).
• Strong work ethic flexibility adaptability and willingness to learn essential.

Desired Characteristics :

• Resourceful problem solver with the ability to prioritise and create approaches to meet required objectives.
• Ability to thrive in a fastpaced environment under pressure with tight deadlines simultaneously handling multiple projects.
• Passionate and enthusiastic.

Additional Information :

As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and / or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to

Remote Work : Employment Type :

Key Skills

Facilities Management,ADMA,Heavy Bus Driving,AXA,Building Services,Courier Delivery

Experience : years

Vacancy : 1