Access Services Technician - Summer 2025

VILLANOVA UNIVERSITY; Villanova; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

An established industry player is seeking dedicated Access Services Technicians for the summer. This role involves supporting library operations, processing materials, and providing excellent customer service to patrons. Ideal candidates will possess strong communication skills and attention to detail, ensuring that library services run smoothly. The position offers valuable experience in a dynamic environment, perfect for students looking to enhance their skills while contributing to the community. Join a team that values reliability and teamwork, and take part in exciting library projects this summer!

Competenze

• Excellent communication skills and attention to detail are essential.
• Customer service experience and ability to handle difficult situations preferred.

Mansioni

• Process library materials and assist patrons with holds pickup.
• Maintain book stacks and shelve returned books accurately.
• Perform clerical work and contribute to library projects.

Conoscenze

Verbal Communication

Written Communication

Attention to Detail

Customer Service

Interpersonal Skills

Reliability

Ability to Perform Repetitive Tasks

Formazione

Current Villanova Student

Strumenti

Library Software

Windows

Mac

Web Browsers

UPS Software

Blackboard

Descrizione del lavoro

Access Services Technician - Summer 2025

To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.

Posting Details

Position Information

• Posting Number: 20255488V
• Position Title: Access Services Technician - Summer 2025
• Posting Type: Student
• Hours/week: 6-10
• Eligibility: Work study preferred but open to all students
• Semester: 2025 Summer
• Location: Falvey Memorial Library
• Number of positions: 10-12
• Department: 288-Falvey Library
• Contact Name: Lorraine Holt
• Contact Phone/Extension: 610-519-4291

Position Summary Information

Access Services Technicians provide support to the Access Services department of Falvey Library. Technicians are responsible for conducting the following tasks:

• Process library materials for 24/7 Holds Pickup. This includes pulling requested materials from the library stacks, checking out requested materials to patrons in the library’s ILS system, and arranging checked out materials on the pickup shelves.
• Shelve returned books and maintain book stacks. Move book carts. Lift and carry books. Search for missing books.
• Process interlibrary loan materials and update records in specialized library software and systems. Scan pages in journals and books for electronic delivery. Ship materials to other libraries via UPS software. Open incoming packages and sort contents for processing.
• Retrieve materials from local and remote locations. Perform light clerical work, routine office tasks, and run errands as directed.
• Participate and contribute to library projects as assigned by Access Services staff.

Requirements

• Excellent verbal and written communication skills; strict attention to detail and reliability are required.
• Ability to perform repetitive tasks with great accuracy and consistency required.
• Excellent interpersonal skills; able to handle difficult situations; customer service experience preferred.
• Experience using hardware (laptops, pc’s, printers, scanners, mobile devices), software (Windows, Mac, web browsers, Novasis, Webmail, Blackboard), and wireless network access preferred.
• Familiarity with the library’s catalog, journals, databases and web search engines preferred.
• Cross training in multiple areas required.
• Preference will be given to students who can begin work in May and work into August.

Additional Information

Summer Library Service Hours
Monday — Thursday: 9am-5pm (May 19 – May 27)
Monday — Thursday: 9am-7pm (May 28 – July 28)
Monday – Thursday: 9am-5pm (July 29-August 14)
Monday – Friday: 9am-5pm (August 18 – 22)
Saturday and Sunday: 12pm-5pm (August 23 and 24)

All student employees must complete hiring paperwork online before they can be hired. Also, new student employees must go to the Human Resources Office in person to show original forms of employment authorization and identification required for the I-9 form.

Physical Demands Summary

• Prolonged sitting, standing, and walking for up to 4 hours at a time; frequent bending and lifting; able to lift 30 lbs. of library materials while moving/walking; pushing and pulling a book truck (4 wheels) of library materials weighing between 50 and 100 lbs.; ability to climb several flights of stairs on an occasional basis.

Wage Rate

$11.25/hour

Posting Detail Information

Closing Date (11:59pm ET): Open Until Filled Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a registered Villanova student?
  • Yes
  • No
• * Are you eligible for work study?
  • Yes
  • No
  • I don't know
• * What is your availability? (days and times)

  (Open Ended Question)

• * Have you ever worked on campus before? If “Y”, what department and semester/year?

  (Open Ended Question)

Optional Applicant Documents

Required DocumentsOptional Documents