1 ° Barman - The Excelsior Florence Hotel

Marriott Hotels Resorts; Firenze; In loco; EUR 20.000 - 28.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company is seeking dedicated individuals to join their team in Florence. As a full-time employee, you'll handle guest questions related to our extensive wine selection, ensure that drinks are prepared to standard, and support management in training new staff. Ideal candidates should possess a high school diploma, with at least one year of related experience preferred. This role offers the opportunity to work in a vibrant environment, fostering strong guest relationships and teamwork.

Competenze

• At least 1 year of related work experience.
• No supervisory experience required.

Mansioni

• Answer guest questions or concerns regarding wines.
• Prepare drink orders according to specified recipes.
• Assist management in hiring, training, and scheduling employees.

Conoscenze

Bar Management

Customer Support

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Answer guest questions or concerns regarding the origin vintage and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue open and serve wine / champagne bottles. Count bank at end of shift complete designated cashier reports resolve any discrepancies drop off receipts and secure bank. Obtain change required for expected business level and keeping bank secure at all times. Secure liquors beers wines coolers cabinets and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces as well as up and down stairs and / or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education : High school diploma or G.E.D. equivalent.

Related Work Experience : At least 1 year of related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Key Skills

Commissioning,Bricklayer,Bar Management,Cafe,Customer Support

Employment Type : Full-Time

Experience : years

Vacancy : 1