Zoho Solution Consultant

Binaryic; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Binaryic is seeking a Zoho Solution Consultant to enhance client business processes through the Zoho ecosystem. The role includes requirement gathering, project coordination, and workflow automation.

The ideal candidate will have hands-on experience with Zoho products and a solid understanding of service solutions like Google Workspace and Microsoft 365. Expertise in implementation consulting is crucial, along with effective client communication.

Qualifications

• Hands-on experience with Zoho ecosystem products.
• Basic to intermediate understanding of service solutions.
• Experience in coordinating projects and client communications.

Responsibilities

• Understand client workflows and operational challenges.
• Prepare BRD/SOW/process document.
• Coordinate internal and external implementation teams.

Skills

Client communication

Workflow automation

Implementation consulting

Tools

ServiceDesk Plus

ADManager

Google Workspace

Microsoft 365

Job description

Binary Web Solutions India Pvt Ltd | Full time

We are looking for a Zoho Solution Consultant who can understand business processes, recommend suitable Zoho/ManageEngine solutions, coordinate implementations, and support digital transformation initiatives for SMB and enterprise clients.

The ideal candidate should have hands‑on experience with Zoho ecosystem products, client communication, workflow automation, and implementation consulting.

Core Responsibilities

1. Requirement Gathering

• Understand client workflows and operational challenges
• Prepare BRD/SOW/process document

Basic to intermediate understanding of:

• ServiceDesk Plus
• ADManager
• Asset Management

(Not mandatory expert level initially)

4. Mail Migration & Admin

Basic knowledge of:

• Google Workspace
• Microsoft 365
• DNS/MX/SPF/DKIM

5. Automation & Integration

• Workflow automation
• Third‑party integrations
• Process optimization

6. Project Coordination

• Coordinate internal and external implementation teams